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X-CART Plus - Support Ticket System Released...

 
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  #1  
Old 11-29-2005, 04:11 AM
 
garryhs garryhs is offline
 

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Default X-CART Plus - Support Ticket System Released...

Hello all,

We have just released our support ticket system, and have put up images at: http://www.x-cart-plus.com/au/xcart/tour_ticket_system/ticket_system.htm for you all to view.

Product Location: http://www.x-cart-plus.com/au/xcart/product.php?productid=41&cat=2&page=1

If you require any further information, then please contact us.
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  #2  
Old 11-29-2005, 04:33 AM
 
cotc2001 cotc2001 is offline
 

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Oh you are such a tease..... You know full well that im going to have to buy this...... and just before xmas as well when cash is short.

Looks good - not so sure about showing the customer the session ID and ip address , is this information that they would need to know at any time???
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  #3  
Old 11-29-2005, 04:37 AM
 
garryhs garryhs is offline
 

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Default Support Ticket System with SLA's

Hello Adam,

The Admin IP is hidden from the Customer, and the Session ID is there own, so no issue.

Just for reference...

Some stores still show the XID in the url.

And, if you do not want it, it is 3 comments in the tpl.
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All versions of X-Cart

Been in eCommerce 10 years, Coding, PM, SEO, Social. X-Cart 11 years. IT 30+ years.

Head of Web Dev for Australia's largest eCommerce 2 years.

Attended conferences, Velocity 2009 US, CeBit 2009, MySQL 2010 US, Online Retailer 2010, Web 2.0 2011 US, MySQL 2012 US (Percona).

Specialise in High Performance, High Volume, PHP, MySQL, HTML, CSS, JAVASCRIPT, SMARTY, MEMCACHED, APACHE, LIGHTTPD, FREEBSD, LINUX.

Email your requests to xcart@gazwebtech.com
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  #4  
Old 11-29-2005, 04:45 AM
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TelaFirma TelaFirma is offline
 

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Was looking through your site and though I would mention something...

When looking at the product listings for the X-Cart Modules, the product "Apparel Sizing Grid - 1, 2, or 3 dimensions " has a price of "Price: AUD $225.00 (USD $ 168.75)" but when going to that product page the price is "Price: AUD $324.00 (USD $ 243.00)"
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  #5  
Old 11-29-2005, 04:55 AM
 
garryhs garryhs is offline
 

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Default Apparel Sizing Grid.

Hello,

Yes, the Apparel Sizing Grid, needs to be installed by us.

It is complex, and takes between 3 to 4 hours.

So the install fee is very reasonable (cheap as chips).
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All versions of X-Cart

Been in eCommerce 10 years, Coding, PM, SEO, Social. X-Cart 11 years. IT 30+ years.

Head of Web Dev for Australia's largest eCommerce 2 years.

Attended conferences, Velocity 2009 US, CeBit 2009, MySQL 2010 US, Online Retailer 2010, Web 2.0 2011 US, MySQL 2012 US (Percona).

Specialise in High Performance, High Volume, PHP, MySQL, HTML, CSS, JAVASCRIPT, SMARTY, MEMCACHED, APACHE, LIGHTTPD, FREEBSD, LINUX.

Email your requests to xcart@gazwebtech.com
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  #6  
Old 11-29-2005, 06:39 AM
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gary,

well done mate, looks very well thought out and well put together
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  #7  
Old 11-29-2005, 07:32 AM
 
Lingerieblowout Lingerieblowout is offline
 

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Hey Garry,

Will this work for XC 3.4.6

Michael
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  #8  
Old 11-29-2005, 07:51 AM
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Can you get it to support email piping?
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  #9  
Old 11-29-2005, 09:39 AM
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Quote:
Originally Posted by TelaFirma
Was looking through your site and though I would mention something...

When looking at the product listings for the X-Cart Modules, the product "Apparel Sizing Grid - 1, 2, or 3 dimensions " has a price of "Price: AUD $225.00 (USD $ 168.75)" but when going to that product page the price is "Price: AUD $324.00 (USD $ 243.00)"

I will have to put my 2 cents here about the grid mod. Paying Gary to installed the mod is the best thing as the mode is very complex and it makes the admin life so much easier and not having customers having problems selecting the wrong size in items.

Gary, Thank you for the md.

Kind regards,
Ricky
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  #10  
Old 11-29-2005, 09:44 AM
 
cotc2001 cotc2001 is offline
 

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Have to admit that Garys grid mod looks like a lot better than ours (was ours the inspiration ???) so im definatley using it on the new underwear site that we will be doing - got a few ideas for improvments as well
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