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AlteredCart: Checkout One, On Sale... is Bill still around?

 
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   X-Cart forums > X-Cart 4 > Third Party Add-Ons for X-Cart 4
 
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  #21  
Old 09-28-2015, 11:08 PM
 
futurac futurac is offline
 

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Default Re: Altered Cart "Cash Rewards - Advanced Customer Loyalty Program"

i have BCSE module since years, but i have lot of issues, BCSE reinstalled it already i think 2-3 times, each time it was paid reinstall, and now again it doesnt work as should be...
they claim someone reverted the files from old installation- i didnt do changes on the webs since months.. i start to suspect something is really wrong here..

is altered works better? is it easy to swap?
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  #22  
Old 09-29-2015, 04:58 AM
 
elmirage001 elmirage001 is offline
 

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Default Re: Altered Cart "Cash Rewards - Advanced Customer Loyalty Program"

Quote:
Originally Posted by futurac
i have BCSE module since years, but i have lot of issues, BCSE reinstalled it already i think 2-3 times, each time it was paid reinstall, and now again it doesnt work as should be...
they claim someone reverted the files from old installation- i didnt do changes on the webs since months.. i start to suspect something is really wrong here..

is altered works better? is it easy to swap?

I have no experience with the BCSE module so I can't comment on their mod. I've been using Altered Cart's Cash Reward module for a while now and my customers love it and they have ZERO problems applying their rewards on future purchases because Bill made it so easy for them. I get more sales and no hassles

The only issue I've ever had with this module was MY FAULT during an x-cart version upgrade and Bill pointed me to the exact file to fix.

My only recommendation would be to have Alterd Cart (Bill) do the installation for you.

Paul
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  #23  
Old 03-04-2016, 11:39 AM
 
Thomasb134 Thomasb134 is offline
 

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Angry AlteredCart: Checkout One, On Sale... is Bill still around?

I would like to add PayPal Payments Advanced to my 4.4.5 cart. Although this isn't a default payment method for my XC version, I discovered that it's supported by AlteredCart's One Page Checkout (which I have). From what I can determine, I will have to purchase/install their companion CheckOut One Payments module for it.

I have a couple basic questions; Advice is appreciated:

1. Anyone using the Checkout One OPC & Payments module combination? If so, How is it working for you? Do you use it with PayPal Advanced?

2. Has anyone had any recent email interaction with Altered Cart? The reason for asking is because my support email inquiry went unanswered. I found some older forum comments about some difficulty in getting responses from them too.
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  #24  
Old 03-07-2016, 06:20 PM
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totaltec totaltec is offline
 

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Default Re: Anyone using Checkout One Payments?

Altered Cart can get backed up and run behind sometimes. But we recently had a client get support on a module they purchased.
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  #25  
Old 03-29-2016, 01:53 AM
 
mcinque mcinque is offline
 

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Default Rant: Alteredcart - take the money and run

I purchased the Image Manager mod for XC classic on their site

After the PayPal payment I received the download link but unfortunately the link is valid but it is not working.

Their site suggest to "contact them to request another one" with a message on the page.

I wrote to them about this 4 times, since Apr 26. No reply from anyone.
No account has been created with the purchase and I can't log in to the site to download anything.

Just to report this for anyone who think to purchase from their site: don't do it.

Last edited by qualiteam : 03-31-2016 at 05:06 AM.
  #26  
Old 03-29-2016, 01:59 AM
 
BBM_ BBM_ is online now
 

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Default Re: Rant: Alteredcart - take the money and run

Unfortunately it would appear that Alteredcart has gone rather quiet lately.

I also have a support ticket outstanding with Bill

As this is most unusual for Bill I hope someone has been in touch with him recently to verify all is ok?

It's very out of character for Bill not to respond promptly to tickets / sales so here's hoping it's just a minor issue hiccup.

All the best Bill.
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  #27  
Old 03-29-2016, 02:00 AM
 
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Default Re: Rant: Alteredcart - take the money and run

Quote:
Originally Posted by mcinque
I wrote to them about this 4 times, since Apr 26. No reply from anyone.

Do you mean March 26th? if so due to Easter you may need to wait a few days.
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  #28  
Old 03-29-2016, 03:05 AM
 
mcinque mcinque is offline
 

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Default Re: Rant: Alteredcart - take the money and run

Yes, I mean March. Easter is gone now.

Their behavior is exactly what I NOT expect on a provider.
  #29  
Old 03-29-2016, 07:14 AM
 
Thomasb134 Thomasb134 is offline
 

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Default Re: Rant: Alteredcart - take the money and run

FWIW, I never received a reply to my inquiry from a couple weeks ago. I'm holding out on my purchase until there is evidence that someone is still there to provide support.

As mentioned, this is very unusual. So something must have happened to Bill.
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  #30  
Old 03-29-2016, 07:51 AM
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cflsystems cflsystems is offline
 

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Default Re: Rant: Alteredcart - take the money and run

"Alteredcart - take the money and run" - I wouldn't say this.
Bill is one-man company and in transition. This may not sound as an excuse to you but it is hard to be everywhere at all times in this case. His site is being rebuilt from ground up and it does have some issues. This did happen to me like 2-3 weeks ago but I send him a message and got the files in a couple of days.
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