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X-Payments Cron.php error message | ||||
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#1
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![]() This problem started Dec-06-2012 and I didn't notice it until recently.
On the X-Payments dashboard I see the following error message: The cron.php script execution error The cron.php script was launched more than 24 hours ago. It is recommended to run cron.php once every 24 hours, otherwise the PCI DSS requirements for protecting cardholder data might not be met. Please check the cron.php launch settings. When I checked the cron error log public_html/xpay/var/log/cron/2013-01-06/errors.0001.log It has the following error below.. Can someone tell me how to fix this? Arren ERROR [2012-06-12 12:00:01] User: unknown; IP: unknown Zone: Controller/Cron Code: HANDLER_PARAM_INVALID (1902) Trying to access a param which is not set in request data or hasn't passed validation - "login" Affected systems: Core/Handler.php file (369:assert); Controller/Cron/Main.php file (135:get); Controller/Cron/Main.php file (90:updateProfile); Core/Controller.php file (181:actionCall); Core/Dispatcher.php file (148:process); Application.php file (156:dispatch); /home/myuserfolder/public_html/xpay/cron.php file (26:run) XPayments 1.0.5
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X-Cart Pro v4.5.5 |
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#2
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![]() > XPayments 1.0.5
Are you sure you use 1.0.5? This issue has already been fixed in that version. Anyway, please contact our techs using your HelpDesk account and ask them to provide you with a free patch to fix the issue. Please copy this my message in your request and give a link to this forum thread in your request.
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#3
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![]() Hi Ambal,
Thanks for the reply. Here is a screenshot from my dashboard. It shows the Xpayments logo with Version 1.0.5 so I assume it's 1.0.5. Arren
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X-Cart Pro v4.5.5 |
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#4
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![]() Did you upgrade an existing X-Payments installation to 1.0.5 or did a brand new install?
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#5
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![]() This was a brand new install since November 2012. Everything was working fine until December 6th, 2012. That's the first time the error message appeared and it continued every day since then.
Arren
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X-Cart Pro v4.5.5 |
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#6
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![]() Then it needs an investigation right on your server. Software doesn't stop working all of sudden without someone doing something. Please contact our techs using your HelpDesk account. If it turns out to be a bug in our software the patch will be provided for free and you will be refunded any support fees you paid for the investigation.
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#7
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![]() Ok.. But is this an error I can just ignore? It looks like cron.php processes all the tasks except the last one for the profiles and we don't store any Credit Card information on the server:
FILE SYSTEM ACCESS [2013-09-01 00:00:02] User: unknown; IP: unknown Status: success Create directory '/home/myfolder/public_html/xpay/var/log/cron/2013-01-09' LOG [2013-09-01 00:00:02] User: unknown; IP: unknown Status: success Cron task has started LOG [2013-09-01 00:00:02] User: unknown; IP: unknown Status: success Update cardholder data key task has started LOG [2013-09-01 00:00:02] User: unknown; IP: unknown Status: success Update cardholder data key task is finished LOG [2013-09-01 00:00:02] User: unknown; IP: unknown Status: success Update payments task has started LOG [2013-09-01 00:00:02] User: unknown; IP: unknown Status: success Expired payments processing task is finished. LOG [2013-09-01 00:00:02] User: unknown; IP: unknown Status: success Expired CC data processing task is finished. LOG [2013-09-01 00:00:02] User: unknown; IP: unknown Status: success Authorizing by TTL task is finished. LOG [2013-09-01 00:00:02] User: unknown; IP: unknown Status: success Update payments task is finished LOG [2013-09-01 00:00:02] User: unknown; IP: unknown Status: success Update profiles task has started
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X-Cart Pro v4.5.5 |
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#8
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![]() X-Payments stores credit card data temporally for some payment integrations. Cron jobs are needed to remove the data in time. I advise you strongly to contact our techs.
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#9
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![]() Thanks for the explanation. Submitted a support ticket.
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X-Cart Pro v4.5.5 |
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#10
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![]() What was the solution for this? We are experiencing a similar problem.
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Business Edition 5.2.10 Gold Plus 4.6.1 |
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