Best Place To Buy A Skin For X-Cart

Darryl · #1 03-08-2008, 08:34 PM

Can someone recommend a place where I can purchase a good quality skin from that provides good after sales support. I don't need custom work at this point.

Thanks

balinor · #2 03-09-2008, 02:59 AM

Moving to Third Party Add-ons. Try bcsengineering.com, 2tcwebs.com, xcartmods.co.uk and 7dana.com

Darryl · #3 03-10-2008, 09:59 AM

I e-mailed 7dana.com on Friday and to date have not had a reply. They seemed to offer a good selection of templates. They even state a 24 hour reply guarantee. They can say goodbye to my business. It appears that a few of the other sites that are around sell templates from 7dana.com. I wonder if they are aware of the support they are giving?

intel352 · #4 03-10-2008, 10:44 AM

There aren't too many premade template solutions available, which is why most solutions are only from 7dana. Additionally, when you typically purchase from a vendor, you actually deal with that vendor for 1st-level support, and then it goes to 7dana if needed, from there.

BTW, many firms are away from the keyboard over the weekend, and then when they get back to work on Monday, they have a backlog of requests from customers.

What type of support would you require for a pre-built template?

Asiaplay · #5 03-10-2008, 10:49 AM

Darryl,

He is slow in answering sometimes (and at other times is back in literally 5 minutes).

To be honest for off the shelf templates he has the best selection (and they work nicely).
He also makes sure the templates works when X-Cart is upgraded (so you can keep using the same skin when upgrade X-Cart).

I use one of his skins on one of my sites and after upgrading I had an issue installing the skin... he was nice enough to help me fix the installation and did not ask for anything extra (from memory I waited a couple of hours for him to do that).
He also is the only person who offers skins that I know of, who will help you work out why another 3rd party mod is not working with his skin (and help you to get it to work).

It is a national holiday in his part of the world today as well - this might explain why...
So I wouldn't write the 7dana option off this fast... just some comments (even though I understand that first appearances for you have been bad).

Cheers - Asiaplay

PS: I have one additional thought... William Hayes in the forum was planning to offer skins (and he has done some very nice ones for his clients - personally I think his skin designs are up to date and in line with the net / fashion trends happening now)... perhaps check out this post and PM him to see if he has released any skins yet... http://forum.x-cart.com/showthread.php?t=22067

intel352 · #6 03-10-2008, 10:54 AM

I'd like to 2nd Asiaplay's comment, William Hayes and Padraic Ryan (Balinor) are 2 of the best x-cart designers available, but only William has mentioned selling skins, so that might be another good solution for you.

balinor · #7 03-10-2008, 10:55 AM

Thanks Jon

To clarify though, we don't sell pre-made skins, all of our designs are completely custom.

Jon · #8 03-10-2008, 11:20 AM

Lets not forget about http://www.websitecm.com/

Zaja · #9 03-10-2008, 11:43 AM

Quote:

Originally Posted by Darryl

I e-mailed 7dana.com on Friday and to date have not had a reply. They seemed to offer a good selection of templates. They even state a 24 hour reply guarantee. They can say goodbye to my business. It appears that a few of the other sites that are around sell templates from 7dana.com. I wonder if they are aware of the support they are giving?

Darryl,

I replied the next day, but I'm having problems sending email to your address (using 7dana or my gmail address), take a look:

-------------------------------------------
> This is an automatically generated Delivery Status Notification
>
> Delivery to the following recipient failed permanently:
>
> admin@*****astronomy.com
>
> Technical details of permanent failure:
> PERM_FAILURE: DNS Error: DNS server returned answer with no data
-------------------------------------------

btw. We gurantee answer within 24 hours for support questions/issues, not for pre-sales questions and contacts.

Asiaplay · #10 03-10-2008, 12:00 PM

Quote:

Originally Posted by Jon

Lets not forget about http://www.websitecm.com/

For mods Jon you are top of my list - as have done some very, very good ones and do support them well...

(Balinor was notti to leave you off that list... especially considering one of the others I saw he included that made me shiver)...

Cheers - Asiaplay

PS: your skins do sort of look 7dana(ish) though

...

opps....