X-Cart forums

[Phil Richman]

I recently installed the ShippingEasy mod. Everything works except for updating the orders in the store. Whenever it tries to update the orders in the store it generates the following error in the php_errors log:

[07-Aug-2015 07:12:28 America/Indiana/Indianapolis] PHP Fatal error: Call to a member function getItems() on a non-object in /home/plumbing/public_html/var/run/classes/XLite/Module/Qualiteam/ShippingEasy/Controller/Customer/ShippingeasyCallback.php on line 59
[07-Aug-2015 07:12:28] Error (code: 1): Call to a member function getItems() on a non-object
Server API: cgi-fcgi;
Request method: GET;
URI: /cart.php?url=callback&last=shipment&rest=&ext=&api _signature=5d10f1289b0202fdbd74981fec65c791024f03f 5df945d0d23e6098e8923af92;
Backtrace:
#0 Includes\ErrorHandler::logInfo() called at [/home/plumbing/public_html/Includes/ErrorHandler.php:332]
#1 Includes\ErrorHandler::handleError() called at [/home/plumbing/public_html/Includes/ErrorHandler.php:317]
#2 Includes\ErrorHandler::shutdown()

Can anyone help with this?

[seyfin]

Such kind of error might be caused by the fact that some files/data in your X-Cart store have not been upgraded properly. As a possible solution, try to remove the module completely, then install it again.

However, if the error still persists, I would suggest to file a support ticket in your personal Helpdesk area, to have our support engineers investigate the issue right in your X-Cart installation, in order to find out the actual cause of the problem and proper solution.

Thank you.

P.S. I would recommend you to change the signature from "Ver 5.1.11" to "Ver 5.2.6", since your X-Cart store has been upgraded recently.