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Images in template emails | |||
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#1
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Images in template emails
Hi all,
For some reason the images in my email templates aren't loading. In particular I'm trying to output my logo in the various emails. I've tried HTML Code:
Any ideas?
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X-Cart 5 Antifraud Template #42 |
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#2
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Re: Images in template emails
I am having a similar problem
.... any ideas anyone?
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Jan Beesley (Currently Xcart 5 Previously XCart Gold from 3.5....) |
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#3
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Re: Images in template emails
I'm guessing it's not an easy one to fix!
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X-Cart 5 Antifraud Template #42 |
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#4
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Re: Images in template emails
Guys,
It's working perfectly for me in my test X-Cart 5.2.4 store. Please make sure that you placed %logo% in a correct email template, rebuild cart cache (just for the case) and try again. It's supposed to be working properly. Thank you.
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Alexander Dyachkov, Director of Customer Success |
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#5
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Re: Images in template emails
Currently on 5.2.3 as the system isn't letting me update to 5.2.4, but everything else has been checked and it's still not working
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X-Cart 5 Antifraud Template #42 |
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#6
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Re: Images in template emails
Hey guys,
Did anyone ever find a resolution to this problem? I'm facing the same issue of non-displaying company logo in customer emails. Cheers.
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X-Cart Business 5.2.5 Banner Pro Module |
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#7
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Re: Images in template emails
Nope, unfortunately no solution. Others have just said it's working fine for them, so...
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X-Cart 5 Antifraud Template #42 |
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#8
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Re: Images in template emails
I'm not sure, but as far as I remember the ability to use "%logo%" in e-mail templates was added in one of recent versions of X-Cart (since 5.2.4?)
Do you have the "Email templates" link in the "Store setup" menu? https://drive.google.com/file/d/0B9rQDrcngy8TSXgzc25URXRWX0k/view
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Alex Solovev, Qualiteam --- User manual Video tutorials X-Cart FAQ You are welcome to press "Thanks" button if you find this post useful Click here to learn how to apply patches X-Cart Extensions |
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#9
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Re: Images in template emails
Thanks for the replies, guys.
Yes, I have used the "Email notifications" tab in "Store Setup" to manage my emails. I just found the problem: I haven't launched my site yet so I have web-authentication set-up. When I turned that off, the images in the emails display correctly. I don't know if that is obvious to others but I'm admittedly a newbie! Cheers guys!
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X-Cart Business 5.2.5 Banner Pro Module |
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#10
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Re: Images in template emails
This was a tricky one!
Good to hear that you found it!
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Alex Solovev, Qualiteam --- User manual Video tutorials X-Cart FAQ You are welcome to press "Thanks" button if you find this post useful Click here to learn how to apply patches X-Cart Extensions |
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