Does Anyone Know TelaFirma?

crazyoval · #1 07-06-2008, 11:42 AM

Hi guys, I put an order in with TelaFirma.com over a week ago and have heard nothing other than the automated invoice. I have mailed a couple of times (although one of those was today).

Does anyone know TelaFirma? as in, is he/she or are they on holiday / otherwise forced away from their business right now?

Many thanks

balinor · #2 07-06-2008, 11:44 AM

Moving to Third Party Add-Ons. A lot of people asking this same question unfortunately

crazyoval · #3 07-06-2008, 10:22 PM

Thanks Balinor.

Ive just checked the site and the mods for x-cart don't seem to be there anymore. Therefore I can only assume someone has removed them to stop business automatically coming in, but has deliberately not removed the whole site. So Im guessing that there is a feeling from someone at the other end that the business is currently temporarily closed and will at some time hopefully open up again.

That is only my assumption.

Jon · #4 07-07-2008, 07:51 AM

Hmm, hope everything is ok.

intel352 · #5 07-07-2008, 08:02 AM

The mods/addons still appear to be there: http://www.telafirma.com/store/home.php

crazyoval · #6 07-08-2008, 05:16 AM

Jon, but there is no link from the top page or the next pages down.

So it seems to me to have been removed in an attempt to stop any more automated orders being processed.

I have put my issue to the Pay Pal resolution centre now.

If anyone has phone contact with Tela Firma it might be helpful to give him a ring to see what is up.

Jon · #7 07-08-2008, 08:03 AM

His logo won't actually be on your invoice. What happens, is x-cart stores all use the companyname_small.gif logo for the invoices. You shop at telafirma, and that image gets cached on your computer. When you then order on your store, the companyname_small.gif is pulled from cache so you see telafirma's logo. If you do a hard refresh on the page you should see your logo and customers to your store won't be seeing his logo (unless of course they have a similar cache problem which is not likely).

balinor · #8 07-08-2008, 08:04 AM

A good reason to change the default image names with all the X-Cart sites out there

crazyoval · #9 07-08-2008, 10:41 AM

yes good point. I spent an hour freaking out about this because all my invoices had the other logo on it, then I put two and two together and realises there was no way that the other logo was actually in my system (hence the editing above a few hours ago).

Good point Balinor.

kvedros@cox.net · #10 07-09-2008, 03:39 PM

Pretty frustrating. I just purchased the mod and then read that telafirma is missing.