MagneticOne Store Manager -- anyone got it?

savajr · #81 12-22-2009, 04:57 AM

Quote:

Originally Posted by heather@MX1

I downloaded the trial version quite some time ago, but could never get the Quickbooks plug in to work (I use QB Canadian version). Someone from tech support emailed me a plug in they said should work, but after installing it I still get errors when I try and connect to my QB file.
Since then, I have had a few emails from MagneticOne asking my for opinion, did I have any questions, etc. Each time I responded about the problem I had - also saying I would buy this product if they could help me to get the demo working properly. No response. I sent at least 5 requests, and no one seemed to care that they've just lost a sale.

Hello Heather

Thanks for your feedback.

Please submit your ticket using support website
http://support.magneticone.com/index.php?_m=tickets&_a=submit
Seems like your emails aren't coming properly.

We have dedicated department, who works on customer support only to provide best service, however problems happens.

PS: We've found your question/feedback in survey, but without email - no way to contact you directly.

Please submit support ticket if you still have any questions.

3dxhobbies · #82 12-31-2009, 08:33 PM

Very very buggy software. But I'm trying to work with them.

surfrider · #83 01-04-2010, 08:08 AM

It got a lot better over various versions. They are pretty good with fixing bugs so if you find bugs, please report to them so we can have better software in the future. The software is really useful already.

kevfromwiganinlancashire · #84 04-13-2010, 12:56 PM

I am trying to buy it but checkout won't accept any of my paypal, or credit card/debit card accounts.

What next?

Kev

kevfromwiganinlancashire · #85 04-13-2010, 01:24 PM

Sorted now, closed browser and reopened inprivate session.

savajr · #86 04-15-2010, 03:57 AM

Quote:

Originally Posted by kevfromwiganinlancashire

I am trying to buy it but checkout won't accept any of my paypal, or credit card/debit card accounts.

What next?

Kev

Kev

There are 2 ways to purchase Store Manager and any MagneticOne software:
1. Specific website - http://xcart-manager.com/
2. MagneticOne Store - http://www.magneticone.com/store/

I welcome you to contact our live support directly in case you face any kind of problems.

I noticed that you solved this problem yourself.

savajr · #87 04-15-2010, 04:25 AM

Quick announce:
We've recently released Unicode version of Store Manager
you can find all details here
http://www.magneticone.com/store/X.Cart.Modules...Mods/Store.Manager.for.X.Cart#versions_history

If you had any issues with special characters - like European Umlauts, Chinese symbols, this was the change you needed.

There are also few more important speed and quality improvements.
I welcome everybody to upgrade or give it a try if you still don't use it.

exitodirect · #88 09-16-2010, 01:07 PM

I'm having same error:

<quote>Make sure you have specified correct FTP "Base Directory".<endquote>

I have no problems with FTP on Filezilla, Dreamweaver, etc. Using exact same parameters (and have tried every possible "Base Directory" to no avail. Any help would be appreciated.

Looks like product has great potential - but I'm about to give up on this . . .

Jim

savajr · #89 09-16-2010, 10:54 PM

Quote:

Originally Posted by exitodirect

I'm having same error:

<quote>Make sure you have specified correct FTP "Base Directory".<endquote>

I have no problems with FTP on Filezilla, Dreamweaver, etc. Using exact same parameters (and have tried every possible "Base Directory" to no avail. Any help would be appreciated.

Looks like product has great potential - but I'm about to give up on this . . .

Jim

Jim

Thanks for your report
We will investigate this issue and improve in next release.

As usual - best way to report an issue or suggest an improvements is using email - support@xcart-manager.com

As additional improvement we will also have SFTP support for improved security.

I welcome you to make more improvements.

cday · #90 09-17-2010, 06:33 PM

I have read though all the posting in this forum and I was wondering if someone can give me a solid review of this product. I am not really understanding how this product can be good for a store with over 10000 products if people are saying that it has lots of bugs. Also, I see that support leaves much to be desired. If you are using this product please do me a solid and give me your full take on this product.