Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls

any buyer remorse?

 
Reply
   X-Cart forums > X-Cart 5 > General questions (X-Cart 5)
 
Thread Tools Search this Thread
  #1  
Old 09-15-2021, 12:16 PM
 
keystone keystone is offline
 

X-Adept
  
Join Date: Jul 2006
Location: USA
Posts: 749
 

Default any buyer remorse?

I currently have a couple of websites on x-cart classic 4.7.11 and am considering making a change. I was hoping to get some feedback from any of you who made the switch from x-cart 4 over to x-cart 5. Are you happy with the move or do you regret it? Would you do it again?
Thanks
__________________
www.uscandleco.com - X-Cart Version 4.7.11 Gold Plus php7.3
mods:
reCaptcha
running on UNIX

www.keystonecandle.com X-Cart Gold Plus - Version 4.7.11 php7.2
mods:
reCaptcha
cdseo pro
running on UNIX
Reply With Quote
  #2  
Old 09-16-2021, 02:58 AM
 
Triple A Racing Triple A Racing is offline
 

X-Wizard
  
Join Date: Jul 2008
Location: Manchester UK
Posts: 1,007
 

Default Re: any buyer remorse?

https://forum.x-cart.com/showthread.php?t=78078
__________________
Dev Store & Live Store: XC Business 5.4.1.34
Server; Ubuntu 20.04.3 LTS (5.11.0.41.45 Kernel) / Plesk Obsidian
Nginx 1.20.1 / Apache 2.4.41 (Ubuntu Backported) / MariaDB 10.5.13 / PHP 7.4.26
Reply With Quote
  #3  
Old 09-16-2021, 06:19 AM
 
keystone keystone is offline
 

X-Adept
  
Join Date: Jul 2006
Location: USA
Posts: 749
 

Default Re: any buyer remorse?

Thanks for the link Triple. I understand the pricing frustration especially since I'm still on x-cart 4. I haven't been able gotten a breakdown of x-carts price structure yet so I can't compare that with others I do have info on so far. Any of the other solutions I'm looking at that can do what I need them to do are pretty pricy as well and require a monthly subscription. So pricing aside for the moment, I'm curious how x-cart 5 performs compared to sites like BigCommerce, Shopify, Magento, WooComerce, etc.

Basically, do current x-cart 5 users wish they had gone with a different option?
__________________
www.uscandleco.com - X-Cart Version 4.7.11 Gold Plus php7.3
mods:
reCaptcha
running on UNIX

www.keystonecandle.com X-Cart Gold Plus - Version 4.7.11 php7.2
mods:
reCaptcha
cdseo pro
running on UNIX
Reply With Quote
  #4  
Old 09-16-2021, 07:24 AM
 
thebluedoorboutique thebluedoorboutique is offline
 

Senior Member
  
Join Date: May 2011
Posts: 142
 

Default Re: any buyer remorse?

We are in a similar boat, but on a much more dated version of XC4. We're actually looking at upgradring to XC 4.7.13 when it's released, instead of XC5. Personally, I think XC5 is not a complete product. The perfect example is the RMA module. It's not intergrated with the Gift Certificate module, so RMA module is pointless, unless you give refunds - which we (in our industry) don't. XC4 has this, built in. If you have products with variants, you still have a stock counter on the main product page, like you would if you didn't have variants. XC5 should be a direct copy of XC4 with improvements. You don't release a product with less functionality. The ONLY reason I've considered XC5 is being able to update, but it seems that still isn't fool proof. I assume too, that this is why so many people go with Shopify. I prefer to own, and develop my own modules. My only monthly expense is hosting. I know Shopify owners paying $2,000-3,000/mo. in service and modules. Over my dead body.
__________________
X-Cart Classic 4.4.X
Reply With Quote

The following user thanks thebluedoorboutique for this useful post:
PhilJ (09-18-2021)
  #5  
Old 09-16-2021, 07:38 AM
 
Triple A Racing Triple A Racing is offline
 

X-Wizard
  
Join Date: Jul 2008
Location: Manchester UK
Posts: 1,007
 

Default Re: any buyer remorse?

Quote:
Originally Posted by keystone
.... So pricing aside for the moment, I'm curious how x-cart 5 performs compared to sites like BigCommerce, Shopify, Magento, WooComerce, etc.

Basically, do current x-cart 5 users wish they had gone with a different option?
We had no regrets at all swapping over to XC5 from XC4 back in 2015. Everyone's experience is different though and some wish they had stayed with XC4 or, they never thought of changing over anyway. Changing over seems to depend, mainly on the suitability of own business model / products etc

However, the caveat to all that ^^ is... that this only applied prior to XC selling their souls, plus all of their identity / credibility / technical ability / customer service / reliability / trustworthiness and common sense etc to the clown show that is Sellerdream Labs

People who (for some unfathomable reason ) thought that the Hosted XC5 package was good value for money, reliable and professionally competent got their windscreen cleared... when all the Sellerdream Labs / XC5 "servers" were hacked and they then suffered the punitive consequences of ransomware. There's forum threads on that, as plenty of people lost everything for days on end.... Here's a starter set of links
__________________
Dev Store & Live Store: XC Business 5.4.1.34
Server; Ubuntu 20.04.3 LTS (5.11.0.41.45 Kernel) / Plesk Obsidian
Nginx 1.20.1 / Apache 2.4.41 (Ubuntu Backported) / MariaDB 10.5.13 / PHP 7.4.26
Reply With Quote
  #6  
Old 09-17-2021, 05:11 AM
  cflsystems's Avatar 
cflsystems cflsystems is offline
 

Veteran
  
Join Date: Apr 2007
Posts: 14,042
 

Default Re: any buyer remorse?

Quote:
Originally Posted by thebluedoorboutique
I know Shopify owners paying $2,000-3,000/mo. in service and modules. Over my dead body.




You're kidding. I know the advertised cost Shopify has is nowhere near what's needed for an ecommerce store but that much? It makes the $200-$250/month for XC5 a cheap solution


Although I am not a fan of the SaaS and prefer complete control over the software.
__________________
Steve Stoyanov
CFLSystems.com
Web Development
Reply With Quote
  #7  
Old 09-17-2021, 05:50 AM
 
keystone keystone is offline
 

X-Adept
  
Join Date: Jul 2006
Location: USA
Posts: 749
 

Default Re: any buyer remorse?

Unfortunately he isn't kidding. I checked them out as well and for the Shopify Plus (enterprise) solution it started at $2000. BigCommerce enterprise for us started at $1000 - $1350 but their pricing is based a lot on how many transactions a month you do, in this case 50,000 transactions.

My main reason for looking to possible change from my x-cart 4 sites is because we need to update our brick and mortar POS. I was thinking of trying to streamline everything and make it so I can put my product in my POS and have it pushed up to my website too.

So you're right, $200 - $250 isn't bad but if it isn't good software or does what you need it to then free isn't worth it either.

I put in for a demo of x-cart 5 to see what all it does. i definitely like being able to edit templates and having control of the software. Is that an option in x-cart 5?
__________________
www.uscandleco.com - X-Cart Version 4.7.11 Gold Plus php7.3
mods:
reCaptcha
running on UNIX

www.keystonecandle.com X-Cart Gold Plus - Version 4.7.11 php7.2
mods:
reCaptcha
cdseo pro
running on UNIX
Reply With Quote
  #8  
Old 09-17-2021, 07:00 AM
  cflsystems's Avatar 
cflsystems cflsystems is offline
 

Veteran
  
Join Date: Apr 2007
Posts: 14,042
 

Default Re: any buyer remorse?

Last I had from SL/XC is that they offer only hosted solutions but in some cases upon request they will supply the actual installation pack so you can host on your own. Whether this is still the case or not I don't know.


If these other big providers ask for $2000/month that's enough to put towards XC5 customization to make it your own. And after that simply maintain due to minor version changes.


You can modify templates directly with XC5 but I would advice against that. It is way better to do such modifications via custom module. That way you can make changes conditional, you can inherit from original template, etc.
__________________
Steve Stoyanov
CFLSystems.com
Web Development
Reply With Quote
  #9  
Old 09-24-2021, 06:09 AM
 
thebluedoorboutique thebluedoorboutique is offline
 

Senior Member
  
Join Date: May 2011
Posts: 142
 

Default Re: any buyer remorse?

Questioned the release of 4.7.13 again yesterday. They said "There is no 4.7.13", I pointed them to the Roadmap that was updated mid June 2021. Now... page has been deleted. https://help.x-cart.com/Roadmap
__________________
X-Cart Classic 4.4.X
Reply With Quote
Reply
   X-Cart forums > X-Cart 5 > General questions (X-Cart 5)


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 12:47 PM.

   

 
X-Cart forums © 2001-2020