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Survey Builder from MagneticOne Feedback? | ||||
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#11
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Re: Survey Builder from MagneticOne Feedback?
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I see what you mean. Thank you for bringing this to my attention. There are several aspects of this question: 1. You can also check CondensedSpreadsheet export - it has grid, stored as x/y values, listed one by one. 2. Export formats - we support industry-common formats, that are supported by major players in survey world. Most of them are later processed by some systems programmatically, not manually. (SPSS is good example of such software) Especially for this purpose there are XML-based formats. There are no simple way of storing set of values (matrix) as a single value, each way will have some trade-off. 3. Questions Grid and it's export Lets think about it as matrix - x (horizontal), y (vertical) scales. X can be different types of values, 1. can be numbers 1-10 (as in your example) In this case exporting average value makes sense 2. can be set of words (Variant 1, Variant 2, Variant 3 etc) - where you can select only 1 (1 variant). In this case exporting selected one makes sense (no way to make average of few strings) 3. Can be multi-select options, i.e. you can select more than 1 Y value per each row(X). Example - X - list of features, Y - list of products. In this case it makes sense to export all selected values for each row (X). Now - lets assume we need summary of this (as in your example) Each of these 3 types requires little different summary formats. We will think about improving this export function, key thing here is that we aren't first who faced this task and it makes sense to use existing formats, not create new own one. I will place update notification here when this improvement will be implemented. I welcome your other improvement suggestions.
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www.shopping-cart-migration.com - Cart2Cart-X-Cart migration service www.magneticone.com/store/ Multiple XCart's starting 4.0/4.1 (mostly unix) |
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#12
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Re: Survey Builder from MagneticOne Feedback?
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I understand that it's a challenging problem, and I wouldn't mind having to manipulate the data myself in Excel if it could be exported properly, but right now that isn't the case. I won't pretend to know what's common in the 'survey world', but a few places I've looked have seperated grid questions into various types for that very reason. 1) The CondensedSpreadsheet export does NOT export the values for each answer - it simply exports a list of the rows that were answered (ie: the x values). I've attached the export below in case you want to have a look - it's completely useless for statistical analysis (or otherwise) when it comes to the 'Grid Questions'. 2) SPSS is a $1700 piece of software. The point of survey builder (as opposed to simply using an online survey service such as Survey Monkey) is that we would have a bit more control AND that there would be no recurring fee. If there is a need to purchase expensive software just to manipulate the data (even in simple ways, such as taking an average) then there is no longer value in your software solution. Also - both XML exports fail due to a fatal error. I will try to reinstall, but as everything else is working properly that may be something for you to look into.
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X-Cart Gold v4.1.10 [unix] AOM, Special Offers, CDSEO Pro, Remember Anon Carts, Back-In-Stock Notifications, MM3, Feed Manager |
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#13
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Re: Survey Builder from MagneticOne Feedback?
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I've attached examples of Survey Monkey's export functionality. Their format seems to be very close to yours, except that they do properly list a grid of the x/y values for each survey that can be used for statistical analysis. Perhaps there is simply a bug in your intended export format as I assume they are also following industry standards.
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X-Cart Gold v4.1.10 [unix] AOM, Special Offers, CDSEO Pro, Remember Anon Carts, Back-In-Stock Notifications, MM3, Feed Manager |
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#14
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Re: Survey Builder from MagneticOne Feedback?
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We have small improvement, based on your initial report, should be available in next release. I welcome you to submit the problem with XML export at bugs.magneticone.com Will check SurveyMonkey formats to ensure compatibility. You are exactly right regarding the advantages of own survey, I welcome additional suggestions or reports if any.
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www.shopping-cart-migration.com - Cart2Cart-X-Cart migration service www.magneticone.com/store/ Multiple XCart's starting 4.0/4.1 (mostly unix) |
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#15
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Re: Survey Builder from MagneticOne Feedback?
Why don't you guys just set up an auto email that directs customers to a static php page that emails/exports you the results?
Seems like a simpler approach...
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X-Cart version 4.1.8 (unix) http://www.kimbrushes.com http://www.buypermasetinks.com http://www.ecoprintworks.com |
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#16
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Re: Survey Builder from MagneticOne Feedback?
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This functionality will be implemented also. Basically we plan to have regular schedule emails that will be sent daily/weekly/...ly with results for this period of time (or at the end of survey). You already can export the results, smart emailing will be added also. Idea is to have it automated to avoid going somewhere to check something, while keep advanced functionality for advanced customers. I welcome your other suggestions Petrero.
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www.shopping-cart-migration.com - Cart2Cart-X-Cart migration service www.magneticone.com/store/ Multiple XCart's starting 4.0/4.1 (mostly unix) |
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