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   X-Cart forums > Considering X-Cart > Considering using X-Cart for my project
 
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  #1  
Old 10-14-2012, 09:51 PM
 
manu.benjamin manu.benjamin is offline
 

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Unhappy Checkout is currently unavailable

I am getting the following error when I click the checkout button in cart page,
"Sorry. Checkout is currently unavailable. Please turn to your store administrator for assistance."
Payment methods are already enabled in my admin side.

Please help me to find out the issue.
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  #2  
Old 10-14-2012, 11:25 PM
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pauldodman pauldodman is offline
 

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Default Re: Checkout is currently unavailable

What version of X-Cart are you using?

Did it work before, or has it never worked?
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  #3  
Old 10-14-2012, 11:36 PM
 
manu.benjamin manu.benjamin is offline
 

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Default Re: Checkout is currently unavailable

Hello pauldodman,

Thanks for your reply.x-cart version is 4.2.3. It was working before and same thing is working properly in my local computer.Only in live it is showing this error.
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  #4  
Old 10-15-2012, 01:11 AM
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pauldodman pauldodman is offline
 

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Default Re: Checkout is currently unavailable

Do you want to post a link to your shop?
I'll check if it's just you or for everyone.
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  #5  
Old 10-15-2012, 10:36 AM
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elaine elaine is offline
 

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Default Re: Checkout is currently unavailable

Hi Manu,

If you have shipping enabled in the admin area and it displays no shipping methods for the order, the issue might be connected to the shipping setup, hence the error message. Please check how shipping is configured in your store, Manu. Here are the instructions on this: http://help.x-cart.com/index.php?title=X-Cart:Shipping_Settings

But first of all, please try to activate an offline payment method (e.g., "Phone Ordering") and place a test order using it in order to make sure that the issue is not caused by non-configured payment methods.
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  #6  
Old 10-16-2012, 03:22 AM
 
manu.benjamin manu.benjamin is offline
 

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Default Re: Checkout is currently unavailable

Hi,

I have solved the issue.
I checked the code and found that there was some problem in getting payement methods during checkout.

Following was the sql error ,

"The SELECT would examine more than MAX_JOIN_SIZE rows; check your WHERE and use SET SQL_BIG_SELECTS=1 or SET MAX_JOIN_SIZE=# if the SELECT is okay"

I was using the shared server and I set "func_query("SET OPTION SQL_BIG_SELECTS=1");" before the sql query for getting payment methods and problem gets solved.
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  #7  
Old 11-27-2012, 09:54 PM
 
jazzalbart jazzalbart is offline
 

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Default Re: Checkout is currently unavailable

I'm having the same problem. I've been trying to buy something since then to upgrade to premium but I was getting the same message for the past 2 days: "Checkout is not available at this time■.
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  #8  
Old 11-28-2012, 02:06 PM
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elaine elaine is offline
 

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Default Re: Checkout is currently unavailable

Hi jazzalbart,

Please send us the access info for the admin area of your X-Cart trial via our Helpdesk system: https://secure.qtmsoft.com . We will need to check your store settings to find out the reason of the issue.

Thank you.
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  #9  
Old 11-27-2013, 02:20 PM
 
kosmos kosmos is offline
 

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Default Re: Checkout is currently unavailable

Yes, we received this same error because there wasn't a payment gateway or payment type assigned. Once we enabled some type of payment, it worked like a charm.

Alex
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The following user thanks kosmos for this useful post:
elaine (11-27-2013)
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