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Kayako integration for X-Cart v3.4.x - 4.1.x

 
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Old 06-15-2007, 02:46 AM
  ambal's Avatar 
ambal ambal is offline
 

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Default Kayako integration for X-Cart v3.4.x - 4.1.x
Hi everyone!

Here we are publishing login.share integration X-Cart&Kayako - xcart.login.php.

It works with X-Cart v3.4.x-4.1.x and it should work with other Kayako versions that support "login.share" technology.

We tested it on Kayako v3.10.02 provided by Kayako's reps.

X-Cart and Kayako are supposed to be installed on the same server.
The xcart.login.php file needs to be placed into <kayako_dir>/includes/LoginShare/ folder on the server.
Then in Kayako admin back-end specify access to X-Cart's MySQL DB:
* Hostname,
* DB Name,
* DB User,
* DB Password

and absolute X-Cart root path (e.g. /u/www/<xcart_dir>/) on the server.
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Alex Mulin
VP of Business Development for X-Cart
X-Payments product manager
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  #2  
Old 06-15-2007, 04:41 AM
  Warwick's Avatar 
Warwick Warwick is offline
 

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Thumbs up Re: Kayako integration for X-Cart v3.4.x - 4.1.x
I can't express my gratitude enough for providing this and ... it works!!!! Kudos!!!

My setup:
X-Cart Pro 4.13
Kayako 3.10.02

Thanks to all involved who helped make this finally possible!
This took me about one and a half year and cost me around 100 dollars but it works now, I am very happy!
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Installs: X-Cart 4.1.x - 4.4.x ∙∙ MySQL version: 5.0.45 ∙∙ Apache version: 2.2.8 (Unix) ∙∙ PHP version: 5.25
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  #3  
Old 06-15-2007, 07:54 AM
 
Xtrato Xtrato is offline
 

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Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Thank you guys for the work!.
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  #4  
Old 07-06-2007, 01:12 PM
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Warwick Warwick is offline
 

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Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Only thing missing is that besides customers at least providers (X-Cart Pro) can't use their X-Cart login specs with Kayako it seems; any chance of getting this to work as well?
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Installs: X-Cart 4.1.x - 4.4.x ∙∙ MySQL version: 5.0.45 ∙∙ Apache version: 2.2.8 (Unix) ∙∙ PHP version: 5.25
X-Cart add-ons: all ∙∙ Mods: A lot; too many ∙∙ Skin templates: Many ∙∙ Experience: Somewhere beyond newbie
-----------------------------------------------------------------------------------------------------------------------------------------
 Looking for the best dutch language pack? 4.1.x - 4.6.x compatibel, native speaker translation! More info
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  #5  
Old 07-09-2007, 01:23 AM
 
craigbrass craigbrass is offline
 

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Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
You'd just need to change the code to have type as C or P I think.
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  #6  
Old 07-18-2007, 05:34 PM
 
jeremy35 jeremy35 is offline
 

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Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Works great for me and the Kayako group has been very easy to work with!
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  #7  
Old 08-22-2007, 01:27 PM
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abeight abeight is offline
 

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Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Does anyone know if you can integrate Kayako with more than one store hosted on the same server?
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  #8  
Old 09-10-2007, 01:28 AM
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carlisleglass carlisleglass is offline
 

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Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Works great ! But how do I get it so if a user is logged in xcart, they are logged in the support system as well. I know there is another thread about this, but it doesn't work in v4.1x
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... running X-Cart Gold 4.4.5 [unix]
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  #9  
Old 09-28-2007, 08:36 PM
 
RobinBraves RobinBraves is offline
 

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Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Did you figure this out? I am really considering this option for my site and would like to know if you can be signed into x-cart and it carry over to the help desk without having to sign in again.
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  #10  
Old 06-02-2008, 10:33 AM
 
technosave technosave is offline
 

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Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Wondering if anyone could help in determining if this option is avaiable for Kayako Hosted SupportSuite rather than xcart/kayako on the same box?
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