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Shipping driving me crazy .. please help
 
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Old 04-25-2011, 01:00 AM
 
3andena 3andena is offline
 

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Default Shipping driving me crazy .. please help

Hello,

I've tried out X-Cart Gold, and then discovered that it doesn't cover all my needs, so I'm currently trying out X-Cart Pro.

I've faced a few problems and had to install it about three times, now what's really driving me crazy, is the shipping charges that are not showing up.

I went over the zones, shipping methods and shipping charges tens of times, and can't find a problem so I've attached images of my configuration. Would anyone please tell me where I'm going wrong.

Thanks in advance.

One more thing C.O.D doesn't show up at all in the payment method .. don;t know why.
Attached Images
File Type: jpg shipping_charges.jpg (84.4 KB, 13 views)
File Type: jpg shipping_Error.jpg (93.6 KB, 30 views)
File Type: jpg shipping_methods.jpg (55.1 KB, 14 views)
File Type: jpg shipping_options_beetle.jpg (55.1 KB, 12 views)
File Type: jpg shipping_zone_eg1.jpg (29.3 KB, 13 views)
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Old 04-25-2011, 01:08 AM
 
anandat anandat is offline
 

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Default Re: Shipping driving me crazy .. please help

You need to create shipping zone first & then enable shipping method for that zone.

Please refer this topic http://help.qtmsoft.com/index.php?title=X-Cart:Shipping_Settings
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Old 04-25-2011, 01:18 AM
 
3andena 3andena is offline
 

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Default Re: Shipping driving me crazy .. please help

anandat ..

I've created 'shipping methods' as an admin, 'destination zones' as a provider, and then created 'shipping charges' for these zones as a provider.

Don't know what you mean by enabling shipping methods for a zone. I've also read the topic.

P.S: as a provider, I don't have the 'shipping methods' menu, and as an admin, I don't have neither the 'destination zones', nor the 'shipping charges' menus.

Thanks
Lubna
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Old 04-25-2011, 02:09 AM
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ambal ambal is offline
 

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Default Re: Shipping driving me crazy .. please help

Lubna, you need to assign zones you created in the "Destination" column for shipping methods. In X-Cart "destination zones" are used for both tax and shipping costs calculation. You created zones like EG-1, etc. Just use them as "Destination" for shipping methods instead of dummy "National/International".
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Old 04-25-2011, 02:28 AM
 
3andena 3andena is offline
 

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Default Re: Shipping driving me crazy .. please help

But Alex, my zones do not show up in the list for destinations .. only national/international .. note that as an admin, I do not even have access to the zones menu .. really confused here.

Thanks
Lubna
Attached Images
File Type: jpg shipping_methods_nozones.jpg (61.0 KB, 10 views)
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Old 04-25-2011, 03:06 AM
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cflsystems cflsystems is offline
 

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Default Re: Shipping driving me crazy .. please help

You need to read the manual.
1. Create destination zones
2. Create shipping methods - national or international (if you don;t use real time shipping)
3. Create shipping charges - this is where you will see destination zones and shipping methods together
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Old 04-25-2011, 03:09 AM
 
3andena 3andena is offline
 

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Default Re: Shipping driving me crazy .. please help

Steve .. this is exactly what I've done, if you refer to my first and second posts.
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Old 04-25-2011, 03:13 AM
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cflsystems cflsystems is offline
 

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Default Re: Shipping driving me crazy .. please help

Could be a bug in Pro then?
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Old 04-25-2011, 03:22 AM
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Default Re: Shipping driving me crazy .. please help

Lubna, could you send access information to admin and provider back-ends of your X-Cart PRO to sales@qtmsoft.com and "Attn for Alex Mulin" as subject?

Alex
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Old 04-25-2011, 03:29 AM
 
3andena 3andena is offline
 

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Default Re: Shipping driving me crazy .. please help

Done .. thanx allot Alex
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