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Old 11-12-2018, 01:46 PM
 
RexxBattery RexxBattery is offline
 

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Default Customer's My Orders page

Customer's My Orders page has no limit for how many it displays. We have a couple customers who have placed so many that the page times out when they try to load it.

Could anyone lead me in the right direction to put a limit of the 100 most recent orders they have placed?

Any help is appreciated.

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  #2  
Old 11-15-2018, 04:53 AM
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qualiteam qualiteam is offline
 

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Default Re: Customer's My Orders page

Hi there.
There should be a setting named 'Orders per page' in the 'Store setup' > 'Cart & checkout' section in the admin area, what is its value?
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Old 11-15-2018, 06:28 AM
 
RexxBattery RexxBattery is offline
 

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Default Re: Customer's My Orders page

Quote:
Originally Posted by qualiteam
Hi there.
There should be a setting named 'Orders per page' in the 'Store setup' > 'Cart & checkout' section in the admin area, what is its value?


It's set to '30', but that's under the administrative view. I'm referring to when a customer is looking at their 'My Account' -> 'My Orders' page.
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Old 11-15-2018, 11:28 AM
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Default Re: Customer's My Orders page

Quote:
Originally Posted by RexxBattery
It's set to '30', but that's under the administrative view. I'm referring to when a customer is looking at their 'My Account' -> 'My Orders' page.


It should be working for the customer view as well.
Apparently it's bug that it doesn't.


You may try to upgrade to the latest version in 5.2 branch, this could help.
If you decide to do so, I would advise to do it on a copy first.
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Old 11-15-2018, 11:49 AM
 
RexxBattery RexxBattery is offline
 

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Default Re: Customer's My Orders page

Quote:
Originally Posted by qualiteam
It should be working for the customer view as well.
Apparently it's bug that it doesn't.


You may try to upgrade to the latest version in 5.2 branch, this could help.
If you decide to do so, I would advise to do it on a copy first.


We are not able to update. We have various custom edits that we use.
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The following user thanks RexxBattery for this useful post:
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  #6  
Old 11-16-2018, 07:47 AM
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qualiteam qualiteam is offline
 

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Default Re: Customer's My Orders page

Quote:
Originally Posted by RexxBattery
We are not able to update. We have various custom edits that we use.


I would then suggest to contact our tech support to have them look into further and apply a fix if possible.
Drop us a line at helpdesk@x-cart.com
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