Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls

Customer's My Orders page
 
Reply
   X-Cart forums > X-Cart 5 > Modifying the design and features (X-Cart 5)
 
Thread Tools Search this Thread
  #1  
Old 11-12-2018, 01:46 PM
 
RexxBattery RexxBattery is offline
 

Member
  
Join Date: Aug 2016
Posts: 13
 

Default Customer's My Orders page

Customer's My Orders page has no limit for how many it displays. We have a couple customers who have placed so many that the page times out when they try to load it.

Could anyone lead me in the right direction to put a limit of the 100 most recent orders they have placed?

Any help is appreciated.

XCart 5.2.16
__________________
5.2.16
Cloud Search
Market Price
Volume Discounts
Reply With Quote
  #2  
Old 11-15-2018, 04:53 AM
  qualiteam's Avatar 
qualiteam qualiteam is offline
 

X-Guru
  
Join Date: Dec 2010
Posts: 6,373
 

Default Re: Customer's My Orders page

Hi there.
There should be a setting named 'Orders per page' in the 'Store setup' > 'Cart & checkout' section in the admin area, what is its value?
__________________
Alex Solovev,
Qualiteam

---

User manual Video tutorials X-Cart FAQ

You are welcome to press "Thanks" button
if you find this post useful

Click here to learn how to apply patches

X-Cart Extensions
Reply With Quote
  #3  
Old 11-15-2018, 06:28 AM
 
RexxBattery RexxBattery is offline
 

Member
  
Join Date: Aug 2016
Posts: 13
 

Default Re: Customer's My Orders page

Quote:
Originally Posted by qualiteam
Hi there.
There should be a setting named 'Orders per page' in the 'Store setup' > 'Cart & checkout' section in the admin area, what is its value?


It's set to '30', but that's under the administrative view. I'm referring to when a customer is looking at their 'My Account' -> 'My Orders' page.
__________________
5.2.16
Cloud Search
Market Price
Volume Discounts
Reply With Quote
  #4  
Old 11-15-2018, 11:28 AM
  qualiteam's Avatar 
qualiteam qualiteam is offline
 

X-Guru
  
Join Date: Dec 2010
Posts: 6,373
 

Default Re: Customer's My Orders page

Quote:
Originally Posted by RexxBattery
It's set to '30', but that's under the administrative view. I'm referring to when a customer is looking at their 'My Account' -> 'My Orders' page.


It should be working for the customer view as well.
Apparently it's bug that it doesn't.


You may try to upgrade to the latest version in 5.2 branch, this could help.
If you decide to do so, I would advise to do it on a copy first.
__________________
Alex Solovev,
Qualiteam

---

User manual Video tutorials X-Cart FAQ

You are welcome to press "Thanks" button
if you find this post useful

Click here to learn how to apply patches

X-Cart Extensions
Reply With Quote
  #5  
Old 11-15-2018, 11:49 AM
 
RexxBattery RexxBattery is offline
 

Member
  
Join Date: Aug 2016
Posts: 13
 

Default Re: Customer's My Orders page

Quote:
Originally Posted by qualiteam
It should be working for the customer view as well.
Apparently it's bug that it doesn't.


You may try to upgrade to the latest version in 5.2 branch, this could help.
If you decide to do so, I would advise to do it on a copy first.


We are not able to update. We have various custom edits that we use.
__________________
5.2.16
Cloud Search
Market Price
Volume Discounts
Reply With Quote

The following user thanks RexxBattery for this useful post:
cherie (11-16-2018)
  #6  
Old 11-16-2018, 07:47 AM
  qualiteam's Avatar 
qualiteam qualiteam is offline
 

X-Guru
  
Join Date: Dec 2010
Posts: 6,373
 

Default Re: Customer's My Orders page

Quote:
Originally Posted by RexxBattery
We are not able to update. We have various custom edits that we use.


I would then suggest to contact our tech support to have them look into further and apply a fix if possible.
Drop us a line at helpdesk@x-cart.com
__________________
Alex Solovev,
Qualiteam

---

User manual Video tutorials X-Cart FAQ

You are welcome to press "Thanks" button
if you find this post useful

Click here to learn how to apply patches

X-Cart Extensions
Reply With Quote
Reply
   X-Cart forums > X-Cart 5 > Modifying the design and features (X-Cart 5)


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 04:16 AM.

   

 
X-Cart forums © 2001-2020