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Checkout page errors with Xpay

 
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  #1  
Old 04-08-2015, 10:54 PM
 
Stur Stur is offline
 

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Default Checkout page errors with Xpay

Hi all,
I have Xpay installed on my Xcart 5 website. We're sometimes seeing this error on certain countries on the checkout page:
HTML Code:
X-Payments error (code: 1521): The 'state' field is missing or incorrect
Do all countries have to have a drop down menu for the states? Or how can we stop the system from requiring this state field?

Also, this pop up window (which shows at the very top of the page to give a message such as "Your payment declined")
HTML Code:
<div class="ui-dialog ui-widget ui-widget-content ui-corner-all ui-front default-dialog has-title" tabindex="-1" role="dialog" aria-describedby="ui-id-3" aria-labelledby="ui-id-4" style="height: auto; width: auto; top: -943px; left: 690px; display: block;">

does not display correctly in Firefox, but works fine in Google Chrome. Does anyone know why this is?
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Old 04-09-2015, 03:57 AM
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tony_sologubov tony_sologubov is offline
 

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Default Re: Checkout page errors with Xpay

Hello @info@toinfinity.co.uk,

Could you please let me know what Country produces this error message?
I have forwarded the problem about Your payment declined message to our X-Payments engineers. They will check the problem.

Tony
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Old 04-09-2015, 04:00 AM
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Default Re: Checkout page errors with Xpay

Moved to X-Cart forums > X-Payments issues & questions
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  #4  
Old 04-09-2015, 04:01 AM
 
Stur Stur is offline
 

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Default Re: Checkout page errors with Xpay

Switzerland is one of the countries where it's doing it. Even with the correct state written in, the error shows
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Old 04-09-2015, 04:02 AM
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Default Re: Checkout page errors with Xpay

What X-Cart 5 version do you use?
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