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Add to Cart/Buy Now does't work properly in FF, works fine in IE | |||
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#1
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Add to Cart/Buy Now does't work properly in FF, works fine in IE
I am in the middle of creating a new site from scratch.
One time I accidently opened it in Firefox ( I usually use IE) and noticed that add to cart / buy now button doesn't work for neither one of my products, yet it works perfectly in IE. When i click the "Add to Cart" button in Firefox, it just brings me to an empty shopping cart page. I dont have any mods installed yet. I did changed 1 or 2 things in product.tpl before, so I figured simple restoring of that template will fix the problem. Unfortunatelly it did not... Same exact thing happens with original template as well. As for products.tpl, that i never modified before at all. I also noticed that if I generate HTML links for any of the poducts I have, those work just fine in FF and get the product added to cart. I would appretiate any help, please!
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Version 4.7.6 X-cart Gold |
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#2
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Re: Add to Cart/Buy Now does't work properly in FF, works fine in IE
misery loves company. i'm noticing the same thing - it didn't used to be the case, this is an x-cart gold 4.1 we started late last year and finally set live today and i'm at a loss as to why this is happening.
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Version 4.1.9 |
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#3
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Re: Add to Cart/Buy Now does't work properly in FF, works fine in IE
Are you seeing any javascript errors when you click on it? Look in the errors reporting area.
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Padraic Ryan Ryan Design Studio Professional E-Commerce Development |
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#4
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Re: Add to Cart/Buy Now does't work properly in FF, works fine in IE
One of our clients just discovered the very same issue - x-cart version 4.1.11. Products can be added to cart in IE but not in Firefox and I don't see any errors.
It's very strange because this a cart we updated in January 2009 and didn't touch since then. After upgrade everything was working ( we use Firefox as main browser). Does anyone have any suggestion? Thanks, Gabriela
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x-cart gold 3.4.14/3.5.14/4.018 |
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#5
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Re: Add to Cart/Buy Now does't work properly in FF, works fine in IE
There seems to be something related to www vs. non www. I forced everything to www and it works now.
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x-cart gold 3.4.14/3.5.14/4.018 |
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#6
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Re: Add to Cart/Buy Now does't work properly in FF, works fine in IE
Ok I got it fixed by x-cart team, heres the solution:
"I've inspected the issue and found out it can be replicated not only under FF but in Opera and IE as well and the following circumstances: If you try to add something into cart when the URL of your site is the following http://www.yoursite.com/ - everything is OK. But wheny you try to add something into cart when the URL of the site is the following http://yoursite.com/ - the problem appears. I've thoroughly investigated the issue and this seems to be a bug of the X-Cart. In order to solve it I've adjuested the following file <xcart_dir>/include/sessions.php and the problem has gone away. Here is an instruction on how to do it in the future: 1) Please, open the <x-cart dir>/include/sessions.php and find the following section: Code:
add after it the following: Code:
2) Find the section: Code:
Code:
Hope this info will help to everyone who has the problem
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Version 4.7.6 X-cart Gold |
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