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X-payment cannot login to Admin | |||
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#1
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X-payment cannot login to Admin
Hi,
I've installed X-payments 3 days ago & tested it. TO go live I logged in today & could not log in. Please help. I didn't setup the CRON.php could that be the issue? Do I need to reinstall X-payments? What are the steps after Installation? X-Payments Read ME is not helpful. Thanks
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Various X-cart Versions...!! Latest is X-cart 4.7.5 |
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#2
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Re: X-payment cannot login to Admin
1) What error message do you receive when try to log in?
2) Try to reset the password via the "forgot password" feature.
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joss@x-cart.com |
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#3
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Re: X-payment cannot login to Admin
I reset the password as well.
It doesn't load the Dashboard. It simply redirects to Login page. No errors as well
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Various X-cart Versions...!! Latest is X-cart 4.7.5 |
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#4
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Re: X-payment cannot login to Admin
Nishant, you can also buy our incident support for X-Payments at https://secure.qtmsoft.com/customer.php?type=T%252CP&area=purchase_services&t arget=products_by_brand&subject=20#tab-products_by_brand
Our techs will help you with getting X-Payments installed properly on your server.
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#5
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Re: X-payment cannot login to Admin
Thanks Alex its working from Remote Desktop from US region.
Doesn't work from my PC. I am in other region. Another Question, "php home/xxxx/public_html/cron.php" is this correct Syntax for Cron ?
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Various X-cart Versions...!! Latest is X-cart 4.7.5 |
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#6
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Re: X-payment cannot login to Admin
Nishant,
> "php home/xxxx/public_html/cron.php" is this correct Syntax for Cron ? Recommended format for crontab is: 0 0 * * * cd /full/path/to/xpayments ; /path/to/php/bin -f /full/path/to/xpayments/cron.php 0 0 * * * - to run script every day cd /full/path/to/xpayments - to change dir to X-Payment folder on your server /path/to/php/bin - path to PHP 5.3 CLI binary on your server -f - to execute /full/path/to/xpayments/cron.php script I'll update our knowledge base right away, too. UPD: http://help.x-cart.com/index.php?title=X-Payments:Installation#Running_cron.php_script
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager Last edited by ambal : 08-08-2012 at 04:45 AM. |
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