Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls

2Checkout reports all sales failed even when 2 checkout cleared

 
Reply
   X-Cart forums > X-Cart 5 > Dev Questions (X-Cart 5)
 
Thread Tools Search this Thread
  #1  
Old 03-19-2014, 11:35 AM
 
xanadude xanadude is offline
 

eXpert
  
Join Date: Jun 2006
Posts: 247
 

Default 2Checkout reports all sales failed even when 2 checkout cleared

As per the title

no matter what I do placing payment through 2 checkout it always reports back to the store as a failure.

Even though everything is good in 2 checkout and the payment has cleared?

I have been on 2co support and they say all is configured ok.

help please
__________________
Xanadude

http://wemakeanyshirt.com X5 with x-Cart Mobile in build
Reply With Quote
  #2  
Old 03-19-2014, 09:10 PM
  qualiteam's Avatar 
qualiteam qualiteam is offline
 

X-Guru
  
Join Date: Dec 2010
Posts: 6,373
 

Default Re: 2Checkout reports all sales failed even when 2 checkout cleared

Does this happen with your XC4, or XC5 store?

Are there any errors in logs?
__________________
Alex Solovev,
Qualiteam

---

User manual Video tutorials X-Cart FAQ

You are welcome to press "Thanks" button
if you find this post useful

Click here to learn how to apply patches

X-Cart Extensions
Reply With Quote
  #3  
Old 03-20-2014, 12:20 AM
 
xanadude xanadude is offline
 

eXpert
  
Join Date: Jun 2006
Posts: 247
 

Default Re: 2Checkout reports all sales failed even when 2 checkout cleared

x5 store I dont have 2co in the x4 one
__________________
Xanadude

http://wemakeanyshirt.com X5 with x-Cart Mobile in build
Reply With Quote
  #4  
Old 03-20-2014, 03:51 AM
  tony_sologubov's Avatar 
tony_sologubov tony_sologubov is offline
 

X-Cart team
  
Join Date: Jan 2009
Posts: 2,431
 

Default Re: 2Checkout reports all sales failed even when 2 checkout cleared

Do you have any error messages in the var/log folder?
Reply With Quote
  #5  
Old 03-20-2014, 05:32 AM
 
xanadude xanadude is offline
 

eXpert
  
Join Date: Jun 2006
Posts: 247
 

Default Re: 2Checkout reports all sales failed even when 2 checkout cleared

I will take a look when home but I dont recollect seeing any when investigating last night. it was late
__________________
Xanadude

http://wemakeanyshirt.com X5 with x-Cart Mobile in build
Reply With Quote
  #6  
Old 03-20-2014, 02:19 PM
 
xanadude xanadude is offline
 

eXpert
  
Join Date: Jun 2006
Posts: 247
 

Default Re: 2Checkout reports all sales failed even when 2 checkout cleared

Hi Tony

I have deleted log files in var to get fresh and the only files that appear are

xlite.log.2014-03-20.php
content is
<?php die(1); ?>

and

php_errors.log.2014-03-20.php

content
<?php die(1); ?>

where should I look next
thanks
__________________
Xanadude

http://wemakeanyshirt.com X5 with x-Cart Mobile in build
Reply With Quote
  #7  
Old 03-24-2014, 07:02 AM
 
xanadude xanadude is offline
 

eXpert
  
Join Date: Jun 2006
Posts: 247
 

Default Re: 2Checkout reports all sales failed even when 2 checkout cleared

Any update on why this wont work guyts , I have checked as much as possible with 2co and still every order that goes through shows failed on the store even though passing on 2co
__________________
Xanadude

http://wemakeanyshirt.com X5 with x-Cart Mobile in build
Reply With Quote
  #8  
Old 03-26-2014, 02:04 PM
 
xanadude xanadude is offline
 

eXpert
  
Join Date: Jun 2006
Posts: 247
 

Default Re: 2Checkout reports all sales failed even when 2 checkout cleared

still not working help please as want to be able to push the store live a shutdown the old store very shortly

thanks
__________________
Xanadude

http://wemakeanyshirt.com X5 with x-Cart Mobile in build
Reply With Quote
  #9  
Old 03-27-2014, 10:58 PM
 
Ruslan Ruslan is offline
 

X-Cart team
  
Join Date: Jul 2013
Posts: 30
 

Default Re: 2Checkout reports all sales failed even when 2 checkout cleared

Hi xanadude!

Can you please check the reason of failed status? You can find it on the "History" tab on the order details page. http://awesomescreenshot.com/0722k9c93a

If the reason is "Verification: MD5 verification failed" please check that you entered the right "Secret word" on the payment configuration page.
__________________
X-Cart 5
Reply With Quote
  #10  
Old 03-28-2014, 12:40 AM
 
xanadude xanadude is offline
 

eXpert
  
Join Date: Jun 2006
Posts: 247
 

Default Re: 2Checkout reports all sales failed even when 2 checkout cleared

This is the history for one of the failed tests

19/03/2014
18:59Email sent to the customer
>>>
18:59Email sent to the admin
>>>
18:59Email sent to the admin
>>>
18:59Email sent to the customer
>>>
18:59Payment transaction [method: 2Checkout.com, type: sale, amount: 1, status: Failed] [web]
>>>
18:59Order status changed from Incompleted to Failed
18:59[Inventory] Return back to stock: "TEST" product amount in stock changes from "999" to "1000" (1 items)
18:5rder placed
18:58Payment transaction [method: 2Checkout.com, type: sale, amount: 1, status: In progress]
18:5rder status changed from Cart to Incompleted
18:58[Inventory] Removed from stock: "TEST" product amount in stock changes from "1000" to "999" (1 items)
__________________
Xanadude

http://wemakeanyshirt.com X5 with x-Cart Mobile in build
Reply With Quote
Reply
   X-Cart forums > X-Cart 5 > Dev Questions (X-Cart 5)


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 12:50 AM.

   

 
X-Cart forums © 2001-2020