X-Cart forums

[shawny]

Quote:
Originally Posted by anil420
... The issue is with clean urls, product pages gives error while all other urls work fine (category urls, static page urls work fine).
...

Similar problem here. Update from 4.5.5 to 4.6.0 went smoothly with no errors whatsoever.

However any attempt to open a product page from category product list or "Featured products" section results in

Quote:
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.


No matter if clean URLs are used or not.

The same product pages would open without a problem from the Sitemap page or from "Upselling products" section.

Any clues?!?

I've got exactly the same issue.

When I get the '500' internal server error this line appears in var \ log \ x-errors_php-130614.php:

[14-Jun-2013 00:48:14] PHP Fatal error: Cannot call method self::arg1PlusArg2() or method does not exist in /var/www/vhosts/usedtravelbooks.com.au/httpdocs/include/func/func.product.php on line 663

**EDIT** - I fixed this bug by disabling the previous/next feature ('Display links to next/previous products on product details page' under Settings > Display)

[cflsystems]

@Ksenia

/var permissions - from the Jeremy's post - it implies the permissions must be 777 so that's why I asked about the servers this is not allowed....
------------------------------------
Vladimir solved this -- looks like var directory needs to be chmod 777, but the installation instructions tell us:
-----------------------------------

Yes 755 does work on my server


The cache - I see hundreds of files like this

263
a:4:{s:8:"template";a:4:{s:25:"customer/main/buy_now.tpl";b:1;s:27:"customer/buttons/button.tpl";b:1;s:28:"customer/buttons/buy_now.tpl";b:1;s:33:"modules/Socialize/buttons_row.tpl";b:1;}s:9:"timestamp";i:1371137786 ;s:7:"expires";i:-1;s:13:"cache_serials";a:0:{}}<div class="buy-now">
<script type="text/javascript">
//<![CDATA[
products_data[20465].quantity = 1000;
products_data[20465].min_quantity = 1;
//]]>
</script>

<form name="orderform_20465_1276560000_" method="post" action="cart.php" onsubmit="javascript: return check_quantity(20465, '') &amp;&amp; !ajax.widgets.add2cart(this);">
<input type="hidden" name="mode" value="add" />
<input type="hidden" name="productid" value="20465" />
<input type="hidden" name="cat" value="" />
<input type="hidden" name="page" value="5" />
<input type="hidden" name="is_featured_product" value="" />

<div class="quantity"><img class="left_crns_qty" src="/skin/ideal_comfort/images/custom/left_corners.gif" alt=""/><img class="right_crns_qty" src="/skin/ideal_comfort/images/custom/right_corners.gif" alt=""/>
<span class="quantity-title">Qty</span>
<select name="amount">
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
</select>
</div>
<div class="button-row">
<button class="button main-button add-to-cart-button" type="submit" title="Buy Now">
<span class="button-right"><span class="button-left"><img src="/skin/ideal_comfort/images/custom/add_to_cart.gif" alt="Buy Now"/></span></span>
</button>
</div>
<div class="button-row last">
<a title="Add to wish list" onclick="javascript: submitForm(document.orderform_20465_1276560000_, 'add2wl'); return false;" href="javascript: void(0);">
<img src="/skin/ideal_comfort/images/custom/add_to_wl.png" alt="Add to wish list"/>
</a>
</div>
</form>
<div class="list-soc-buttons">
</div>

</div>

so looks like not only productids are being cached....

[carpeperdiem]

Originally Posted by cflsystems

@Ksenia

/var permissions - from the Jeremy's post - it implies the permissions must be 777 so that's why I asked about the servers this is not allowed....
------------------------------------
Vladimir solved this -- looks like var directory needs to be chmod 777, but the installation instructions tell us:
-----------------------------------

FYI, my server is a Hands-on VPS, provisioned by Hands-on with their "standard" x-cart security provisioning. I didn't ask for anything "special". cPanel.

Conor, could you please comment if my VPS is provisioned out of the norm for your VPS customers?

[albertchui]

there is bug that when i enable Advance Statics the site go blank, back to normal after disable it. also there is no items show in bestseller even enable it.

[albertchui]

another bug that the brain tree payment mod does not work after upgrade to 4.6, it was running smooth of 4.5.5 and the brain tree mod still 4.5.5 version, any idea why, thanks

[kevinrm]

Anyone successfully upgrade from 4.5.5 who is also using XMultiCurrency mod? There were 4 files from that which I could not patch even after using latest version of them. Except for those for mod files, when I attempted upgrade everything went "OK" but after upgrade I get blank page. 4.6 version of this mod also not in my file area. No success in upgrading for me at all, thankfully I did it on a copied version in a subdirectory.

[Ksenia]

Originally Posted by Carzilla

Hello guys,
A question: after upgrading to 4.6.0, I keep getting an empty dialog box on every page. Any idea what causes this?

Sorry for keeping you waiting. I'm afraid this issue is specific for your store, so it requires more thorough investigation.

Please contact our engineers via HelpDesk, as the engineer will need to study the var/log folder and/or temporary enable 'Development mode' and 'debugging mode' for debugging.

[Ksenia]

Originally Posted by shawny

I've got exactly the same issue.

When I get the '500' internal server error this line appears in var \ log \ x-errors_php-130614.php:

[14-Jun-2013 00:48:14] PHP Fatal error: Cannot call method self::arg1PlusArg2() or method does not exist in /var/www/vhosts/usedtravelbooks.com.au/httpdocs/include/func/func.product.php on line 663

**EDIT** - I fixed this bug by disabling the previous/next feature ('Display links to next/previous products on product details page' under Settings > Display)

Thank you for sharing your problem ( as well as some kind of solution) with us. I guess you have not fixed the bug but rather found a workaround. It's great that you found an alternative way, but now you may want to fix the bug indeed.

You need to apply patch
blank_page_forPHP5.2.x.ver2.diff

provided by Ildar Amankulov in
http://forum.x-cart.com/showpost.php?p=359396&postcount=43

Thank you

[Ksenia]

Originally Posted by cflsystems

The cache - I see hundreds of files like this<...>
so looks like not only productids are being cached....

Hello, Steve. This is the caching of template buy_now.tpl which was implemented in version 4.4.2.

Originally Posted by cflsystems

2. It still installs with default account "master" even though I have mentioned this before (way before 4.6.0 was released) and XC said they will change it... not changed
3. Tried to changed admin password to "master" - received an error - this is good.

Yes, right now, if you install the store with 'use email as username' disabled, the admin's account username is set to 'master'. We don't think there's much risk as the unique password is generated in each store.

Originally Posted by cflsystems

5. Advanced Statistics module is still ENABLED by default - this needs to be OFF, we all know it. So Bestsellers module still depends on it.
6. Disabling Advanced Statistics module does not disable Bestsellers module - or dependency is not implemented yet?

fCommercGo and Bestsellers still depend on Advanced statistics. The improvement which will allow to change 'bestsellers' and Facebook application so that they could do without this module are queued so far.

Originally Posted by cflsystems

OPC - the new way of having payment section before shipping section

It was done for the sake of correct displaying Iframe ( X-Payments Lite interface) on checkout.

Originally Posted by cflsystems

9. This version creates a lot of cached files in /var/cache directory so anyone should expect /var directory to get huge in size.]

10. and also payment section being active even if no customer info is available makes me dislike XC OPC even more. Now we have a really weird mix of active / non-active sections on the checkout page. Can't you guys make it straight forward - either all sections on the page are active and ajax or non-active sections are hidden and accessible only when previous section has been activated....

The problem with active payment method section was registered in internal bug-tracker.

Originally Posted by cflsystems

14. Same address book - no changes there - so adding company shows at the end of the fields and actually before "email" field to make it even more weird

Since you state that 'there are no changes', it seems you have already reported the problem. Could you please provide me with the id of that bug report? I'm sorry I haven't found any, but I would like to avoid creating new and new tickets with the same issue .

Originally Posted by cflsystems

11. Another inconsistence continues to exist on checkout page - billing/shipping addresses are separated by "create account" section. Create account section is labeled "create account for this username" (when email as login is not in use) and the section is closed by default - so which username? The question is there without the fields being visible so there is no username at this point....
12. Still same ugly system messages at the top right corner of the screen...
13. Minimum order amount still works the same way - customer has to click on checkout just to find out the are being redirected to a page that tells them the cart total is less than order minimum - while a simple if statement will just hide the checkout button with a message when customer goes to cart (same for minicart)
16. Even though I set images to "file system" on the installation screen the Affiliate images were still set to database after installation

These issues have been reported into BugTracker. Not all of them were confirmed to be bugs, so one can hardly expect all of them to be fixed right away, but they're at least registered and queued for processing.

Originally Posted by cflsystems

15. PayPal has built-in "enable bill me later promotion" which is good but I did not see it in action. Also be aware there are 2 update buttons on the paypal payment method page in admin - each one work for different things

Vladimir Petrov responsible for this integration is currently on vacation. It's rather difficult to get in touch with him, at least now, so let's please postpone this question.

Originally Posted by cflsystems

18. From the above - anonymous customer was created which found its way to customers table which is good - so finally anonymous customers are once again treated as customers...

Starting from v.4.4.0, the anonymous users data is stored in session. And after order is placed, the info about this customer is saved into order details. Record in xcart_customers is NOT being created. Will you please check again, or probably I've understood your statement incorrectly?

Thank you for your help, Steve.

[Ksenia]

Originally Posted by albertchui

there is bug that when i enable Advance Statics the site go blank, back to normal after disable it. also there is no items show in bestseller even enable it.

Will you please check the error logs? What errors can you see in the var/log/x-errors_php-130* files?

Originally Posted by albertchui

another bug that the brain tree payment mod does not work after upgrade to 4.6, it was running smooth of 4.5.5 and the brain tree mod still 4.5.5 version, any idea why, thanks

Generally, the module is 100% compatible only with that very version which is specified in its name. Thus you should install the module of version 4.6. Please allow several business days for me to find out why the module update is not available yet, or to provide you with it if this update already exists.

Please accept our apologies, we're sorry about the mess with the modules. Please be informed, we've taken measures to avoid this problem in future.

*EDIT* the module for v4.6. has been sent to you via Message Board. It's also available in the File Area.