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BCS Point of Sale Issue

 
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  #1  
Old 03-30-2016, 09:29 AM
 
Lloyds Lloyds is offline
 

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Default BCS Point of Sale Issue
I have been having a problem in the office with BCS Point of Sale module.

I just updated to X-Cart 4.7.5 and had the BCS POS upgraded at the same time.

Two Windows 7 machines with the latest version of Google Chrome are not picking up shipping costs in the drop down. The shipping is $0 for everything.

I cleaned out the cache, cookies, browsing history. Still no luck.

I have an Macbook using OSX El Capitan and a Dell Inspirion using Windows 10 and they are not having the same issue. Only the people that actually take the Point of Sale calls in the office.

I can find no documentation to possibly troubleshoot the issue.

Update: I tested my MacBook in the office and it is now coming up Zero's for me. So, it is definitely here in the office.
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  #2  
Old 03-31-2016, 10:51 PM
  totaltec's Avatar 
totaltec totaltec is offline
 

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Default Re: BCS Point of Sale Issue
Paul,
Tried to go take a look, but I couldn't login to the admin. Not really sure what is going on here, but we can investigate it for you if you like.

-Mike
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  #3  
Old 04-01-2016, 07:52 AM
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BCSE BCSE is online now
 

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Default Re: BCS Point of Sale Issue
Quote:
Originally Posted by Lloyds
I have been having a problem in the office with BCS Point of Sale module.

I just updated to X-Cart 4.7.5 and had the BCS POS upgraded at the same time.

Two Windows 7 machines with the latest version of Google Chrome are not picking up shipping costs in the drop down. The shipping is $0 for everything.

I cleaned out the cache, cookies, browsing history. Still no luck.

I have an Macbook using OSX El Capitan and a Dell Inspirion using Windows 10 and they are not having the same issue. Only the people that actually take the Point of Sale calls in the office.

I can find no documentation to possibly troubleshoot the issue.

Update: I tested my MacBook in the office and it is now coming up Zero's for me. So, it is definitely here in the office.


Did you drop us an email so we can take a look?

Thanks,

Carrie
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Home of the famous Authorize.net DPM & CIM Modules, Reward Points Module, Point of Sale module, Speed Booster modules and more!


Over 200 X-cart Mods available & Thousands of Customizations Since 2002 - bcsengineering.com

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The following user thanks BCSE for this useful post:
totaltec (04-01-2016)
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