Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls

Admin account disabled and won't reactivate

 
Reply
   X-Cart forums > Forum archive > Using X-Cart in my project > Need advice
 
Thread Tools
  #1  
Old 05-16-2015, 11:36 AM
 
goldeneagleslacrosse@gmai goldeneagleslacrosse@gmai is offline
    
Join Date: May 2015
Posts: 2
 

Default Admin account disabled and won't reactivate

Hi my site is seasonal and was dormant for over 180 days. I just tried to login as the admin and it says "Your account is temporarily disabled. Please contact the store administrator for details."

I only have this one admin account so I'm stuck. Any ideas or help is greatly appreciated.

Thanks
__________________
4.5.5
Reply With Quote
  #2  
Old 06-01-2015, 12:40 AM
 
Eyeglasses Expert Eyeglasses Expert is offline
 

eXpert
  
Join Date: May 2010
Posts: 292
 

Default Re: Admin account disabled and won't reactivate

i have met the same problem, i re-installed the x-cart for www.glassespeople.com
Reply With Quote
  #3  
Old 06-01-2015, 01:12 AM
  pauldodman's Avatar 
pauldodman pauldodman is online now
 

X-Man
  
Join Date: Jul 2003
Location: Spain / UK
Posts: 2,981
 

Default Re: Admin account disabled and won't reactivate

Quote:
Originally Posted by goldeneagleslacrosse@gmai
Hi my site is seasonal and was dormant for over 180 days. I just tried to login as the admin and it says "Your account is temporarily disabled. Please contact the store administrator for details."

I only have this one admin account so I'm stuck. Any ideas or help is greatly appreciated.

Thanks

Do you have access to your database via phpmyadmin?
__________________
Paul Dodman
e-business & m-commerce consultant
w: www.luminointernet.com
e: xcart@luminointernet.com

Professional X-Cart help, advice, support and services, specialists in Mobile X-Cart.
Reply With Quote
  #4  
Old 05-14-2018, 09:18 AM
 
mfx mfx is offline
 

Member
  
Join Date: May 2010
Posts: 27
 

Default Re: Admin account disabled and won't reactivate

I actually have this issue now, and yes i can access the phpmyadmin..what do i need to do?
Reply With Quote

The following user thanks mfx for this useful post:
mcupka (05-14-2018)
  #5  
Old 05-14-2018, 12:21 PM
 
mcupka mcupka is offline
 

eXpert
  
Join Date: Jan 2013
Posts: 204
 

Default Re: Admin account disabled and won't reactivate

Quote:
Originally Posted by mfx
I actually have this issue now, and yes i can access the phpmyadmin..what do i need to do?
You're going to want to look in the table named 'xc_profiles'. You'll see your admin user there along with a SHA512 encrypted password.

http://md5decrypt.net/en/Sha512/

What you're going to want to do is generate a new encrypted password using the site above. For example, go to that site, type in 'test', and then press encrypt. Copy the output, then replace the current value in your database with the newly generated hash. Then your password to login to that account would be 'test'.

Sha512(test) = ee26b0dd4af7e749aa1a8ee3c10ae9923f618980772e473f88 19a5d4940e0db27ac185f8a0e1d5f84f88bc887fd67b143732 c304cc5fa9ad8e6f57f50028a8ff

Then change your password in X-Cart.

Hope that helps.
Reply With Quote

The following user thanks mcupka for this useful post:
qualiteam (05-18-2018)
  #6  
Old 05-14-2018, 12:39 PM
 
mcupka mcupka is offline
 

eXpert
  
Join Date: Jan 2013
Posts: 204
 

Default Re: Admin account disabled and won't reactivate

That was for X-Cart 5. For X-Cart 4 they might still be using an MD5 hash. I believe all of that is stored in the 'xcart_customers' table.
Reply With Quote
Reply
   X-Cart forums > Forum archive > Using X-Cart in my project > Need advice


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 10:46 AM.

   

 
X-Cart forums © 2001-2020