X-Cart forums

[BBM_]

Hi Nikita,

Unfortunately something is wrong on the 2co end of things.

I'm tried multiple valid cards without success I keep getting an email that payment has failed due to failed authorizations / invalid requests

In fact my original card which was declined is still valid (it only expires at the end of the month) so there is a issue with the billing system.

Can you please have a look at why this is failing for me?

Thanks in advance.

[NikitaP]

Originally Posted by BBM_

Hi Nikita,

Unfortunately something is wrong on the 2co end of things.

I'm tried multiple valid cards without success I keep getting an email that payment has failed due to failed authorizations / invalid requests

In fact my original card which was declined is still valid (it only expires at the end of the month) so there is a issue with the billing system.

Can you please have a look at why this is failing for me?

Thanks in advance.

Hi Dan,

We will contact you through the HelpDesk regarding this billing issue.

[BBM_]

Hi Nikita,

Thanks for the below and I posted some information which may be of interest in the ticket.

Just to clarify does the latest version of cloud search show the date the subscription is valid to in the admin area - and if not can this be added to the update cycle?

I'm about to update all stores to the latest version now.

Thanks again for your assistance.

[NikitaP]

Originally Posted by BBM_

Hi Nikita,

Thanks for the below and I posted some information which may be of interest in the ticket.

Just to clarify does the latest version of cloud search show the date the subscription is valid to in the admin area - and if not can this be added to the update cycle?

I'm about to update all stores to the latest version now.

Thanks again for your assistance.

Hi Dan,

Thank you for that information. As for the subscription dates, we will schedule this change for the next CloudSearch update (there will be no need to upgrade the clients' modules).

[NikitaP]

Hi guys,

I would like to share a simple recipe for those of you looking for a way to customize a CloudSearch popup widget a little bit further than a simple CSS tweak allows you to. Let's say you want to place categories block before the products. All you need to do is to place the following code in your skin/common_files/modules/Cloud_Search/customer_js.tpl, right after the Cloud_Search object literal declaration (it starts with "var Cloud_Search = ..."):

Cloud_Search.EventHandlers = {
    OnPopupRender: [
        function () {
            var popup = $('#instant_search_menu');

            $('.block-products', popup).insertAfter($('.block-categories', popup));
        }
    ]
};

(as this is the JavaScript code in the Smarty template, it can require escaping with {literal}...{/literal} tags unless you're already between these tags).

Let's see what this code does in detail. The first line declares that you are going to attach some event handlers to the CloudSearch widget. CloudSearch introduces several custom events as part of its JavaScript API. In case of some standalone X-Cart module you could alter the corresponding templates directly. But CloudSearch is a SaaS and you should communicate with it through the set of predefined APIs. After all this gives you a benefit of easily upgrading the CloudSearch module while the code that communicates with API stays the same. The second lines names the event you want to bind to - 'OnPopupRender'. CloudSearch fires this event right after the widget has been set up, but before presenting it to a user. And all that's left to do is to supply a function which will swap categories and products blocks. We can do it with 1-2 lines of jQuery code. That's all.

While this example is very basic, I wanted to give you an idea of how you can communicate with CloudSearch widget using it's JavaScript API. Hope it will help you guys integrate the CloudSearch more deeply into your store!

[NikitaP]

Originally Posted by BBM_

Just to clarify does the latest version of cloud search show the date the subscription is valid to in the admin area - and if not can this be added to the update cycle?

The CloudSearch dashboard has been updated so it displays the subscription end date. This change is immediately available to all users without the need to update the connector module.

[carpeperdiem]

Originally Posted by carpeperdiem

Ah! But who said customers are only looking for "just products"?

The entire paradigm has shifted -- Chrome and Safari and Internet Explorer have removed "search" input fields. You are ALWAYS searching in these browsers. The customer is not expected to drill down or deal with "advanced searched" UX anymore... just type in what you want. The search engine must return the page/item that is most relevant.

Customers are looking for solutions. Not products.

What is the store's return policy? Shipping? Warranty? Owner's manuals? FAQ? Helpful videos? COMPETITOR branding? There are SO MANY ways customers want to use search -- constraining to products using "advanced search" is very 20th century.

Hi Nikita,

re: posts #182-188 in this thread...
Any progress adding pages and items that are not "only" products to the cloudsearch search results?

Thanks,
Jeremy

[NikitaP]

Hi Jeremy,

Thank you for following this up. Right now there are some other features to which we assigned a top priority (CloudSearch for X-Cart 5 is among them). I can't give an exact ETA for the requested feature, however I can confirm that it is on our list. I will post updates as soon as we will have some news.

[NikitaP]

Hi everyone!

We have some news today - CloudSearch for X-Cart 5 has been released! Please check this out - http://www.x-cart.com/extensions/addons/cloudsearch.html

As it is with version for X-Cart 4, anyone can activate their free 30-day trial just by installing the module into the store. Your feedback is greatly appreciated!

[RichieRich]

Is there a difference between Cloudsearch and Instant search modules?