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Marketing Manger email problem

 
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  #1  
Old 02-13-2008, 10:54 AM
 
Shaun Shaun is offline
 

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Default Marketing Manger email problem

I'm trying to use Marketing Manager for the first time after moving to a new host but none of my test emails are making it through. I haven't the first idea of where to check to see where they are going.

Would moving hosts have anything to do with its functionality or is my problem somewhere else?

Thanks

Shaun
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  #2  
Old 02-13-2008, 11:03 AM
 
balinor balinor is offline
 

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Default Re: Marketing Manger email problem

Moving to Third Party Add-Ons. Have you opened a ticket with Firetank Software?
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  #3  
Old 02-14-2008, 05:29 AM
 
Shaun Shaun is offline
 

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Default Re: Marketing Manger email problem

I received this from Firetank:

- You're using linux, but don't have mm_mail.pl chmod to 755

But how do I check/change?

Thanks

Shaun
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Old 02-14-2008, 05:31 AM
 
balinor balinor is offline
 

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Default Re: Marketing Manger email problem

Via FTP or Cpanel
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  #5  
Old 02-14-2008, 05:51 AM
 
Shaun Shaun is offline
 

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Default Re: Marketing Manger email problem

But how? Haven't got a clue what that means...
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  #6  
Old 02-14-2008, 05:58 AM
 
balinor balinor is offline
 

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Default Re: Marketing Manger email problem

How did you upload your files to the server originally? You used FTP right?
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  #7  
Old 02-14-2008, 05:59 AM
 
Shaun Shaun is offline
 

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Default Re: Marketing Manger email problem

Yes but I don't know what chmod to 755 means...
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Old 02-14-2008, 06:05 AM
 
balinor balinor is offline
 

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Default Re: Marketing Manger email problem

That means change the permissions to 755 on that file. If you right click on it in most FTP software, it will give you the option to change permissions.
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  #9  
Old 02-14-2008, 06:15 AM
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Default Re: Marketing Manger email problem

Quote:
Originally Posted by Shaun
Yes but I don't know what chmod to 755 means...

If you use FileZilla (free ftp client) you can right click no any file, folder click File Attributes and it will bring up a box like shown in the attached image.
Attached Images
File Type: jpg permissions.jpg (56.3 KB, 6 views)
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  #10  
Old 02-14-2008, 06:16 AM
 
Shaun Shaun is offline
 

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Default Re: Marketing Manger email problem

Yet again you've saved my bacon!

Thank you, I figured it out and it works!
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