X-Cart forums

[seyfin]

Originally Posted by smarta

did the receiving email even when module is off bug get fixed?

my new 4.6 install at
http://dermaenaturalskincare.com.au/store/

is also sending me x-monitor emails even though the module is switched off

also in the Manual it says x-monitoring can be un-installed via
http://dermaenaturalskincare.com.au/store/install-xmonitoring.php

but thgis gives a 404 error

The X-Monitoring module is built-in to X-Cart versions 4.5.3 and newer, so it can not be un-installed.

We are working on resolving the email notification issue.

Meantime, we have made additional changes in the monitoring service configuration related to your web-site, it should stop sending emails now.

Please let us know should any issues still exist.

[cflsystems]

By the way I still get them. Had one yesterday.

You should really make the service to ignore internal network IPs.

[seyfin]

Dear Steve,

As a temp solution, we have made some extra/manual changes in the monitoring service configuration related to this web-site:

192.168.0.50

Now, it should stop sending emails related to this web-site.

Anyway, please monitor your incoming emails, let us know if you still get emails regarding this web-site.

Meantime, we are investigating the issue currently, to find out why the actual source of the issue and proper/permanent fix.

[smarta]

I am still getting them too

I am about to change the contact email to my client and I do NOT want them getting these messages

here is the header

X-Monitoring <robot@monitoring.x-cart.com>
To: Brett Stephenson <smarta@smarta.com.au>
Reply-To: Support team <support@x-cart.com>
Return-Path: <mixon@cloudsearch.x-cart.com>
Delivered-To: smarta@smarta.com.au
Received: from smtp25.gate.dfw1a (smtp25.gate.dfw1a.rsapps.net [172.20.100.25]) by store63a.mail.dfw1a (SMTP Server) with ESMTP id D665270029 for <smarta@smarta.com.au>; Mon, 8 Jul 2013 18:43:53 -0400 (EDT)
Received: from [173.203.2.22] ([173.203.2.22:57907] helo=smtp38.gate.ord1a) by smtp25.gate.dfw1a.rsapps.net (envelope-from <mixon@cloudsearch.x-cart.com>) (ecelerity 2.2.3.49 r(42060/42061)) with ESMTPS (cipher=AES256-SHA) id A2/36-21706-9A04BD15; Mon, 08 Jul 2013 18:43:53 -0400
Received: from [78.46.67.123] ([78.46.67.123:50973] helo=cloudsearch.x-cart.com) by smtp38.gate.ord1a.rsapps.net (envelope-from <mixon@cloudsearch.x-cart.com>) (ecelerity 2.2.3.49 r(42060/42061)) with ESMTP id DF/6A-12761-9A04BD15; Mon, 08 Jul 2013 18:43:53 -0400
Received: by cloudsearch.x-cart.com (Postfix, from userid 1002) id 8EF81116116E; Tue, 9 Jul 2013 02:43:52 +0400 (MSK)
X-Virus-Scanned: OK
X-Virus-Scanned: OK
X-Messagesniffer-Scan-Result: 0
X-Messagesniffer-Scan-Result: 0
X-Messagesniffer-Rules: 0-0-0-2362-c
X-Messagesniffer-Rules: 0-0-0-1682-c
X-Cmae-Scan-Result: 0
X-Cmae-Scan-Result: 0
X-Cnfs-Analysis: v=1.0 c=1 a=kGZEShH1NuEA:10 a=Yz1aztiAEVAA:10 a=w3CIzAfJvdAA:10 a=+59YHmubtDGE1KW/hw8d7g==:17 a=cFHFXkFJAAAA:8 a=6e5yAm36AAAA:8 a=UaygGbV7L4TeQYHbryQA:9 a=m48uYiQS3JYA:10 a=yGQhNSBKQVkA:10 a=U1tgL38K5FcA:10
X-Cnfs-Analysis: v=1.0 c=1 a=Yz1aztiAEVAA:10 a=w3CIzAfJvdAA:10 a=cFHFXkFJAAAA:8 a=6e5yAm36AAAA:8 a=UaygGbV7L4TeQYHbryQA:9 a=m48uYiQS3JYA:10 a=yGQhNSBKQVkA:10 a=U1tgL38K5FcA:10
X-Spam-Threshold: 95
X-Spam-Score: 0
X-Spam-Flag: NO
X-Orig-To: smarta@smarta.com.au
X-Originating-Ip: [78.46.67.123]
X-Php-Originating-Script: 1002:Registrator.class.php
X-Mailer: X-Monitoring/1.0
Message-Id: <20130708224352.8EF81116116E@cloudsearch.x-cart.com>
X-Monitoring: Notification

[seyfin]

Hi, Smarta!

Please let us know what specific web-site the notifications are related to, or simply provide the whole message's body.

Thank you.

[smarta]

the cart is at http://dermaenaturalskincare.com.au/store/

one of the message contents was

Dear Customer,

X-Monitoring service detected some changes on the web pages:

* Store URL:
http://smartartshosting.com.au/dermaenaturalskincare/store

You can view these changes via admin back end.

*
http://help.x-cart.com/index.php?title=X-Cart:X-Monitoring

X-Monitoring Team.


the cart was originaly set up at http://smartartshosting.com.au/dermaenaturalskincare/store until we re-delegated the domain - maybe this has something to do with it

[seyfin]

Hi Smarta!

We have disabled the monitoring service for this web-site:

smartartshosting.com.au

Please keep monitoring your incoming emails, let us know if you still get emails regarding this web-site.

[vickimartin]

we did not install the x-monitoring module and every day we get email saying:

Dear Customer,

X-Monitoring service failed to connect to X-Monitoring
module:

* Store URL: http://IP address/store

Please make sure the X-Monitoring module is enabled and
configured properly.

*
http://help.x-cart.com/index.php?title=X-Cart:X-Monitoring

X-Monitoring Team.
How do we stop these emails and store in not even running under the IP address, it is domain overspeedtraining.com
for last 3 weeks

[mixon]

OK. I see. We'll add a link to such type of email notifications, so that further notifications can be disabled if required.

Here is a brief message:
---
Click here to disable X-Monitoring service for your store.
---

Please let me know your comments.

[alinush]

I have 2 different customers, with 2 different servers, where I installed a fresh copy of x-cart 4.6.0.

Even though I disabled X-Monitoring on both sites, they both keep getting the error notifications as described by the others above.

I also tried updating the e-mail address in the module configuration for one of them. No results - they STILL receive it.

Please fix this bug urgently!