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  #1  
Old 01-10-2013, 11:26 AM
 
Sebas_sir Sebas_sir is offline
 

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Default Appearance issue

Hello,
I can't change anything from Settings >> General Settings >> Appereance, because when I hit Apply changes, it tells me: "Forbidden

You don't have permission to access /admin/configuration.php on this server."

I was able to change "Company", "General", "Email", etc... without any problem.

Any ideas?
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  #2  
Old 01-10-2013, 03:37 PM
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Default Re: Appearance issue

Check permissions on that file and make sure the webserver user can access it
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  #3  
Old 01-10-2013, 04:07 PM
 
Sebas_sir Sebas_sir is offline
 

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Default Re: Appearance issue

Hi Steve. Thank you for your reply!
What file are you talking about? configuration.php?
I didn't change permissions because I didn't have any problem to make the other changes from the same page. Or you mean another file?
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Old 01-10-2013, 04:11 PM
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Default Re: Appearance issue

The error you posted

You don't have permission to access /admin/configuration.php on this server."

So it should be admin/configuration.php
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  #5  
Old 01-10-2013, 04:20 PM
 
Sebas_sir Sebas_sir is offline
 

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Default Re: Appearance issue

It didn't work.
Actually, the only field I can't change is "Appearance". The rest of the list:

3-D Secure Transaction, Company, Contact Us Form, Email, Email Notifications, General, Logging, Product Search, SEO, Security, Shipping, User Profiles

Can be changed. And (I think) they are all accessed from the same file "configuration.php".
That's why I really don't get where the problem is...
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Old 01-10-2013, 04:27 PM
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Default Re: Appearance issue

Look in /var/log/ directory for errors, it may tell you what the problem is. configuration.php may call different file for the appearance changes
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  #7  
Old 01-11-2013, 05:39 AM
 
Sebas_sir Sebas_sir is offline
 

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Default Re: Appearance issue

Can't find that folder. I have only one named "cache" inside "var"... Did a search in the server and there is not "log" folder or file. I am using version 4.5.1 Is that possible that there is a different way to see errors?
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  #8  
Old 01-11-2013, 05:53 AM
 
Sebas_sir Sebas_sir is offline
 

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Default Re: Appearance issue

Well... Now I can see it. But there is no error. Just tells me the information of the date and time I logged in.
This is driving me crazy...
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  #9  
Old 01-11-2013, 11:10 PM
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Default Re: Appearance issue

You may not have all logs on. Check admin logging page and turn them all on.
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