X-Cart forums

[smv]

Originally Posted by balinor

That's a language variable. Just look for 'state' in your languages area and change it to State/Province

thanks a bunch

[SystemSkins]

Originally Posted by dire_lobo

Is "State" name necessary for many countries? I found that listing them for the US, Canada and Australia seems to be sufficient - other countries don't seem to need/use the "State/Provence" address field - To the best of my knowledge, I haven't lost any international orders because of the lack of it -

I initally got customer feedback that it was redundant/not necessary for most European countries... so in order to simplify the customer process I only employ it for the above three countries where is seems to be important - is this a good approach?

Is there a "best Practice regarding it's use?

Regarding balinor getting paid by e-cart: You deserve it - mebbe we should take up a collection! I'd gratefully chip in.

Good info... Has anyone got a "Best Practice" ?
I too ship worldwide. There are 6 pages of countries, do I have to check "has states" to every one of them? I don't know which ones do/don't have states.

[dire_lobo]

Originally Posted by SystemSkins

Good info... Has anyone got a "Best Practice" ?
I too ship worldwide. There are 6 pages of countries, do I have to check "has states" to every one of them? I don't know which ones do/don't have states.

Perhaps not a "best Practice" but it seems to be a "good enough" one -
I have yet to have any significant difficulties shipping internationally (from the US) with States/Provinces* enabled only for the US, Canada and Australia.

I check/validate the majority of my international shipment addresses using Address Doctor (http://www.addressdoctor.com/lookup/default.aspx?lang=en) and/or a variety of Country-specific Postal service postcode validators:

Australia - http://www1.auspost.com.au/postcodes/
Canada - http://www.canadapost.ca/tools/pcl/bin/advanced-e.asp
Great Britain - http://www.royalmail.com/portal/rm
Germany - http://www.deutschepost.de (browsr speciic - check it out in FF 2.0)
Switzerland - http://www.swisspost.ch/en/index.htm

are my top five, but I've shipped to a majority of European countries (and some Asian ones as well) without a "state"

*Due to numerous Canadian customers, I change my language variable to that as well.

Hope that helps!

[SystemSkins]

Looking though my dazzle of past international orders, I have found that Spain, and Japan also have city & states.

I just went though all the countries and added "has states" and changed my language to "State/Province" and marked it as a "not required" field for those that dont have "State/Province"

[Looker1]

systems- where are you remivng the "requred" field? I know I saw that hec box somewhere but cannot find it now that I am looking for it.

More I think about it- your system seems best. Customers would know the local protocol on shipping and if their state/province is needed to get to them. Leaving this blank and not required gives all the option.

[GeeCee]

My only concern here is Google Checkout. I had terrible problems with Google Checkout constantly saying that I didn't ship to a customers address. I eventually resolved it by making sure all the States were set in the Destination Zones screen.

Now that I've deleted all the states, I'm nervous of what Google Checkout will do! It seems to be working atm, but I remain to be convinced.