X-Cart forums

[davidsaldana]

I am a bit mixed on this debate. I truly think it could go both ways. Obviously the fact that Amazon, tried and stopped this practice says something huge. Amazon with their 12% conversion rate has been doing things right from the jump. But.......there could be certain circumstances where something like this could work. I know that for myself, we operate niche websites, and these websites offer durable goods, in which our customer will probably not come back to us for quite sometime. So where most people try to calculate the "lifetime value" of a customer, for us the "life time" is equal to a mosquito's life expectancy. We dont really expect our customers to come back to us, because the products life expentacy is so great. In addition, I could see other variable's work really well with this mod. such as a really low conversion rate. If your conversion rate is so damn low, you might be able to salvage a lot of customers in this fashion. So I just dont think anyone can say with any conviction that this mod will or wont work. You really need to think for yourself, and about your particular situation. Try to calculate "life time value", Harvard Business Review has a free calculator that can be found here:

http://hbswk.hbs.edu/archive/1436.html

Also, they dedicated a whole issue to this subject not too long ago.

You can also read a bit about the calculation on wikipedia:

http://en.wikipedia.org/wiki/Customer_lifetime_value


I would be interested in hearing any hard data anyone might have regarding this modification.

Also, some of you might be interested in the following research brief:

http://www.marketingexperiments.com/improving-website-conversion/abandoned-order-recovery.html


-DS

[junaid]

i would really appreciate if you could add step bystep install instructions as would be more comfortable doing it manually.
Regards
Junaid

[davidsaldana]

Has anyone got this to work?

I had to create seperate files for the new pages, as the .diff file wouldnt take to 4.1.11. But still no luck.... Would really like to get this up and running.

-ds

[kmjperformance]

I would also love a mod like this, but where it sent the email to myself, not the end user. I could then compose an email, if I decide to, and sent it to the customer. If anyone has this type of mod, please let me know.

Thanks

[presson83]

Hi All,

Does the mod have any options for only sending the email if X number of dollars was left in the cart (say $100 or more)? If not, would it be hard to code this in? Let me know, thanks!

[amy2203]

I must say I am quite interested in adding this mod, so that the emails come to the store not the user, it would be interesting to see what is in the abandoned carts for a while.

I'm wondering if it might be useful to use to email users for a short period, a couple of weeks say, and explain that we're only doing this for a while to improve the site for users,

The wishlist email looks good though, perhaps to run once a month say?

looking forward to looking 'under the hood' of this,

Thanks,

[amy2203]

I've just downloaded this, and unzipped, but it only has the patch and diff files, not any of the new files?

[amy2203]

OK, got it installed, but it doesn't seem to do anything, nothing is being saved to the new tables in the db, and the link goes to a blank page?

Shame,

[cherie]

Anyone have a working example of the cron entry that should be used?

[amy2203]

sorry, i didn't even know a cron was needed!

I've still not got it working at all, still just goes to a blank page,

sorry