X-Cart forums

[svowl]

Originally Posted by TL408

Has anyone here able to get the import (CVS file) function to work correctly on this version, 4.1 Beta 2 ???? After clicking the "Import" button, my just hangs and say "Checking the import CSV file..."

Thanks
-Tuan

Tuan, thank you for your feedback. Could you upload your CSV file to the File area of the Help Desk? We will check this issue...

[TL408]

Done. Thanks Vladimir. If further info is needed, you can email me directly at sales [at] litewarehouse [dot] com

Thanks
-Tuan

[longhorn180]

I'm having the exact same problem that TL408 is having. Mine hangs too. Even if I export the sample products and try to reimport the file unedited it still hangs.

[rcci@mindspring.com]

As long as we're wishing for features, here's mine: How about FEDEX shipping that actually addresses residential, rural and extended area shipping, all standard and often-changed charges for Fedex? Put in fields in the shipping configuration under the fuel surcharge for:

- signature fee
- adult signature fee
- Residential fee:
- Rural fee-residential
- Rural fee-commercial
- Extended Area-commercial:
- Extended Area-residential:
- Extended Area-Alaska-commercial:
- Extended Area-Alaska-residential:
- Extended Area-Hawaii-commercial:
- Extended Area-Hawaii-residential:

that can be updated using the admin interface. The 'rural' and 'extended area' fees would be calculated by accessing lists of zip codes provided by FedEx, and we could add a field to the customer account for residential: yes/no.

Plus an updated interface that allows for the new rates to be uploaded, since the current one won't work with the new Fedex layout.

I spent every single support point I had being told 'we're sorry, but we won't change the Fedex module so that it accurately calculates postage, but you can have that custom programmed'. The site claims 'live shipping' for Fedex.

Right now, there is no way without re-writing the module to calculate:
1) Residential vs. commercial charges
2) Rural commercial and residential charges (though there is a 'what is rural?' comment in the code)
3) Extended area charges for continental US, Hawaii and Alaska.

My client called me last week to inform me that the 'live shipping' on X-cart for Fedex undercharged by $12.00 for a Hawaii shipment, despite my having configured my shipping zones according to recommendations by X-cart.

As it stands, if you ever ship outside city, commercial locations, you run a very real risk of inaccurate shipping. My client has elected to run all their charges manually, so they can log onto FedEx to check the shipping for accuracy before billing the customer. If they have to do that, why have a Fedex shipping module at all?

Because of this, I've moved on for my future e-commerce needs to another vendor that understands that accurate shipping rates are crucial to online business. A shame, because I otherwise very much like X-cart. Their programmers are friendly and easy to work with, and their support staff was very helpful whenever I asked (except for not being able to get me to an accurate FedEx module - and that isn't supports' fault, but a programmer oversight)

I'm hoping, though that this will be addressed in this next 4.x release......

[TL408]

Any luck on ironing out the import/export issue, Vladimir?

Thanks
-Tuan

[Light Speed]

How about incorporating some of the features and ease of use found here:

http://www.panic.com/goods/

Add some stuff to cart by dragging it to the bottom.
Visual representation of what is in cart is always on screen.

try checking out. It's only ONE PAGE!

[plh]

Wow !! That's way cool !

The dragging is really neat. Easy in and easy out just make sure you got the proper size shirt. But, it may be a bit too late to incorporate in 4.1.x

In any event the basket in constant view at the bottom is a very nice feature.

Philippe

[svowl]

Originally Posted by TL408

Any luck on ironing out the import/export issue, Vladimir?

Thanks
-Tuan

The import didn't work because of incorrect CSV file format. New format will be described in the manual, you can also export something to learn about it. We have added an additional warning for this issue.
Thank you.

[TL408]

Originally Posted by svowl

The import didn't work because of incorrect CSV file format. New format will be described in the manual, you can also export something to learn about it. We have added an additional warning for this issue.
Thank you.

Export doesn't work either. It just hangs.

[TL408]

Originally Posted by svowl

The import didn't work because of incorrect CSV file format. New format will be described in the manual, you can also export something to learn about it. We have added an additional warning for this issue.
Thank you.

Can you please email me the correct CSV file format for this new beta 2 version, so that I can use it as a template? I would have use the one I exported, but as mentioned above, the export function doesn't work either.

Thanks
-Tuan