X-Cart forums

[Mark N]

Testing out X-Cart 5 (Business version, 5.1.9) and am trying out the import routine. Needless to say, the results are not encouraging.

After getting past the hurdle that you cannot auto-create product classes by importing an attributes file that references them (it just locks up on import, no error given), I was able to do an initial import of categories and attributes.

Importing products, I started with a small subset of our total product inventory - 5000 SKUs. We have over 55,000 total so this is a pretty small number for us.

The import is running now, and the results aren't encouraging. Every 100 items imported takes longer than the last 100 did. For example, for the first 1000 items, it was taking about 10-15 seconds per 100. The second 1000, that number went up to close to 30 seconds per 100. Now, 22 minutes into the import, it is around item 4000, taking over a minute to import 100 items, with the time steadily increasing. If I were trying to import all 55,000 items it would never finish - by my calculations by the time it gets out to 50k+ items, each 100 items will take over 10 minutes to run.

Has anyone else seen this behavior? The fact that it is steadily increasing leads me to believe there is a resource leak somewhere.

I'm attaching a small subset csv, just to rule out an error in how I've set up the file.

[qualiteam]

Hello Mark,

Is it the stock X-Cart 5, or did you install any paid/custom modules?

Please could you list modules which are installed in your XC5 store?

Thanks!

[tony_sologubov]

Hi Mark!

Your CSV file looks OK, but the problem that each next 100 items are imported slowly that previous ones sounds new to me. Could you please send me the 5000-product CSV file, so I could try to recreate the problem on my local installation?

Tony.

[Mark N]

To answer/respond:

- Yes, this is a stock installation, for testing purposes before posting with my issue I actually disabled all modules to try to isolate the problem, so the numbers I'm posting are run with no modules enabled whatsoever.

- Tony, I'll send you the file in a PM.

Graph of import times:

http://s18.postimg.org/wjdnf40dl/import_processing_times_1220_image001.png

[tony_sologubov]

Hi Mark!

I tried to replicate the problem and I can see it on default installation. I have reported it to the team.

[tonerguy]

In this recent version of Xcart 5.1.11 - 28,000 sku file are taking a rate of 8 hours to verify first 10,400 skus - this is way too long.

no extra modules installed - free version


my other application on same server can up load 40,000 skus in seconds.



Is there a fix to this - on your end.

Thanks

[xgarb]

A desktop app that communicates directly via MySQL remote access would be great. Or even one that remotely logs into X-cart and works via PHP but all the grunt work done locally.

The problem with the import is that it's running in one thread due to the way PHP works. I guess it does something to stop timeouts or resource problems as well so it ends up being slowwww!

[tony_sologubov]

Hi guys!

There is indeed a problem with import being slow. The problem is already solved in 5.2 version that will come up next, so please stay tuned for an update.

Tony.