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Shipping will not calculate

 
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  #1  
Old 08-26-2011, 09:55 PM
 
sevans4262 sevans4262 is offline
 

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Default Shipping will not calculate

I am having a problem getting the shipping to calculate.
To see what I mean, head to http://bit.ly/pKN9QF and try to checkout.
I have setup the real-time shipping calculator with login details from USPS.com on their test server.
Any help would be greatly appreciated.
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Old 08-29-2011, 12:19 AM
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Default Re: Shipping will not calculate

Please follow this KB article for solution:
http://help.qtmsoft.com/index.php?title=X-Cart:Shipping_Settings#.22There_are_no_shipping_me thods_for_yo...ation.22_error
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Last edited by ambal : 08-30-2011 at 02:26 AM.
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Old 08-29-2011, 06:04 AM
 
sevans4262 sevans4262 is offline
 

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Default Re: Shipping will not calculate

See, thats the problem i'm having. The KBA's dont correspond with the new layout in 4.4.3. there is no active button in the Shipping modules > Real time shipping section.
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Old 08-30-2011, 02:42 AM
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Default Re: Shipping will not calculate

Stephen, it looks like I gave you wrong URL.
That KBA is a bit not adequate to 4.4.3 indeed and we are going to update it soon. But I wanted you to follow theses advices:

Quote:
"There are no shipping methods for your location" error

There are 2 major groups of shipping methods that you can use in your store:
Shipping methods with manually defined rates
Shipping methods the rates for which are defined via real-time calculation services - real-time shipping methods

The first group includes all methods for which rates can be set up through ‘Shipping charges’ in the provider zone (the methods added by you + the methods which are listed in the ‘Real-time calculated shipping methods’ subsection of the ‘Edit shipping methods’ form but do not get rates from real-time calculation services).

The second group includes methods the rates for which are delivered by Intershipper or special integrated modules from real-time shipping services like UPS, USPS, FedEx, Airborne, etc.

If you are using methods of the first group, the problem is probably caused by the fact that no shipping rates were specified. Use the ‘Shipping charges’ section of the provider interface to set up the rates you need.

If you are using methods of the second group, getting the ‘no shipping methods’ error means the settings of your real-time shipping methods are incorrect.

This is the most common reason for a problem you faced to.
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Old 08-30-2011, 02:45 AM
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Default Re: Shipping will not calculate

> I have setup the real-time shipping calculator with login details from
> USPS.com on their test server.

Taking the above in account did you test USPS integration using "Test Realtime Shipping Rates Calculation" section at X-Cart admin back-end -> "General settings" -> "Shipping" (it is in the very bottom of that page).
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