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BCSE Loyalty points - not adding up ? | |||
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#1
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BCSE Loyalty points - not adding up ?
Hope someone can help with this...
I am using the BCSE Loyalty points addon, no problems with it except for the following, and wondered if anyone else has come across this or how to fix it ? When someone pays for part of an order using points, the discounted subtotal and the total dont add up... for example: Subtotal: ё60.00 Points Discount: ё1.85 Discount: ё6.00 (I give customers 10% discount) Discounted Subtotal: ё52.15 Shipping Cost: ё0.00 Total: ё54.00 You can see the subtotal is correct, but when it gets to the total the points discount isnt added this means I have had to refund some buyers the points discount back to their card etc... Hope that made sense.... Gav ! |
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#2
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Re: BCSE Loyalty points - not adding up ?
Usually this is an install mistake. Just drop us an email for support or use a contact form on the site.
Thanks, Carrie
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