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Gift Card holders are expected to pay extra for shipping in X-Cart 5
 
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Old 05-04-2018, 05:04 AM
 
Online Michael Online Michael is offline
 

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Angry Gift Card holders are expected to pay extra for shipping in X-Cart 5

Hi Guys,

I'm wondering what everyone thinks regarding the way the Gift Card module deals with shipping costs? Apparently, if a customer has a Gift Card that matches or exceeds the total order value (including shipping) that the customer is required to pay extra for shipping. Is his how Gift Cards are meant to work? Surely not.

Anyway, the point of the matter is that if I want the Gift Certificate to cover the cost of shipping as well, then I will need to have this 'feature' added by a developer or have Qualiteam do it for me at a cost.

I, for the life of me, can't understand how this can be called a feature. It's a standard function, isn't it? It's something that should have been there in the first place, right? Otherwise, Gift Card recipients would then be forced to make a payment just to be able to use the Gift Card, which sounds crazy. Or is it just me?
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Old 05-09-2018, 08:54 PM
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qualiteam qualiteam is offline
 

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Default Re: Gift Card holders are expected to pay extra for shipping in X-Cart 5

Hello!

Do you mean the Gift Certificates module? If so, it was created by a third-party developer, not our company.
You can contact the developer with the information published on the module's page. However, I've checked past forum messages and cannot find anyone asking this. So, unfortunately, I think that this won't be added to the module in the near future, and you will have to hire someone to tweak the module to your needs.
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