Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls

X-CART Plus - Support Ticket System Released...

 
Reply
   X-Cart forums > X-Cart 4 > Third Party Add-Ons for X-Cart 4
 
Thread Tools
  #1  
Old 11-29-2005, 04:11 AM
 
garryhs garryhs is offline
 

Senior Member
  
Join Date: Sep 2002
Location: Australia
Posts: 159
 

Default X-CART Plus - Support Ticket System Released...

Hello all,

We have just released our support ticket system, and have put up images at: http://www.x-cart-plus.com/au/xcart/tour_ticket_system/ticket_system.htm for you all to view.

Product Location: http://www.x-cart-plus.com/au/xcart/product.php?productid=41&cat=2&page=1

If you require any further information, then please contact us.
__________________
All versions of X-Cart

Been in eCommerce 10 years, Coding, PM, SEO, Social. X-Cart 11 years. IT 30+ years.

Head of Web Dev for Australia's largest eCommerce 2 years.

Attended conferences, Velocity 2009 US, CeBit 2009, MySQL 2010 US, Online Retailer 2010, Web 2.0 2011 US, MySQL 2012 US (Percona).

Specialise in High Performance, High Volume, PHP, MySQL, HTML, CSS, JAVASCRIPT, SMARTY, MEMCACHED, APACHE, LIGHTTPD, FREEBSD, LINUX.

Email your requests to xcart@gazwebtech.com
Reply With Quote
  #2  
Old 11-29-2005, 04:33 AM
 
cotc2001 cotc2001 is offline
 

X-Man
  
Join Date: Feb 2003
Location: Shrewsbury, UK
Posts: 2,351
 

Default

Oh you are such a tease..... You know full well that im going to have to buy this...... and just before xmas as well when cash is short.

Looks good - not so sure about showing the customer the session ID and ip address , is this information that they would need to know at any time???
__________________
x-cart 4.0.5 (live and heavily modded)
Server: freebsd
Reply With Quote
  #3  
Old 11-29-2005, 04:37 AM
 
garryhs garryhs is offline
 

Senior Member
  
Join Date: Sep 2002
Location: Australia
Posts: 159
 

Default Support Ticket System with SLA's

Hello Adam,

The Admin IP is hidden from the Customer, and the Session ID is there own, so no issue.

Just for reference...

Some stores still show the XID in the url.

And, if you do not want it, it is 3 comments in the tpl.
__________________
All versions of X-Cart

Been in eCommerce 10 years, Coding, PM, SEO, Social. X-Cart 11 years. IT 30+ years.

Head of Web Dev for Australia's largest eCommerce 2 years.

Attended conferences, Velocity 2009 US, CeBit 2009, MySQL 2010 US, Online Retailer 2010, Web 2.0 2011 US, MySQL 2012 US (Percona).

Specialise in High Performance, High Volume, PHP, MySQL, HTML, CSS, JAVASCRIPT, SMARTY, MEMCACHED, APACHE, LIGHTTPD, FREEBSD, LINUX.

Email your requests to xcart@gazwebtech.com
Reply With Quote
  #4  
Old 11-29-2005, 04:45 AM
  TelaFirma's Avatar 
TelaFirma TelaFirma is offline
 

X-Adept
  
Join Date: Nov 2002
Location: North Carolina USA
Posts: 930
 

Default

Was looking through your site and though I would mention something...

When looking at the product listings for the X-Cart Modules, the product "Apparel Sizing Grid - 1, 2, or 3 dimensions " has a price of "Price: AUD $225.00 (USD $ 168.75)" but when going to that product page the price is "Price: AUD $324.00 (USD $ 243.00)"
Reply With Quote
  #5  
Old 11-29-2005, 04:55 AM
 
garryhs garryhs is offline
 

Senior Member
  
Join Date: Sep 2002
Location: Australia
Posts: 159
 

Default Apparel Sizing Grid.

Hello,

Yes, the Apparel Sizing Grid, needs to be installed by us.

It is complex, and takes between 3 to 4 hours.

So the install fee is very reasonable (cheap as chips).
__________________
All versions of X-Cart

Been in eCommerce 10 years, Coding, PM, SEO, Social. X-Cart 11 years. IT 30+ years.

Head of Web Dev for Australia's largest eCommerce 2 years.

Attended conferences, Velocity 2009 US, CeBit 2009, MySQL 2010 US, Online Retailer 2010, Web 2.0 2011 US, MySQL 2012 US (Percona).

Specialise in High Performance, High Volume, PHP, MySQL, HTML, CSS, JAVASCRIPT, SMARTY, MEMCACHED, APACHE, LIGHTTPD, FREEBSD, LINUX.

Email your requests to xcart@gazwebtech.com
Reply With Quote
  #6  
Old 11-29-2005, 06:39 AM
  shan's Avatar 
shan shan is offline
 

X-Guru
  
Join Date: Sep 2002
Location: Birmingham, UK
Posts: 6,163
 

Default

gary,

well done mate, looks very well thought out and well put together
__________________
Looking for a reliable X-cart host ?
You wont go wrong with either of these.

EWD Hosting
Hands On Hosting
Reply With Quote
  #7  
Old 11-29-2005, 07:32 AM
 
Lingerieblowout Lingerieblowout is offline
 

X-Adept
  
Join Date: Sep 2003
Location: Annapolis, MD
Posts: 415
 

Default

Hey Garry,

Will this work for XC 3.4.6

Michael
__________________
http://www.lingerieblowout.com
Version 4.1.10

http://www.topnichewebsites.com
Version 4.4.5

Michael
Reply With Quote
  #8  
Old 11-29-2005, 07:51 AM
  Jon's Avatar 
Jon Jon is offline
 

X-Guru
  
Join Date: Oct 2002
Location: Vancouver, Canada
Posts: 4,200
 

Default

Can you get it to support email piping?
Reply With Quote
  #9  
Old 11-29-2005, 09:39 AM
  rjcbear's Avatar 
rjcbear rjcbear is offline
 

X-Adept
  
Join Date: Jun 2004
Location: Alabama,U.S.A
Posts: 503
 

Default

Quote:
Originally Posted by TelaFirma
Was looking through your site and though I would mention something...

When looking at the product listings for the X-Cart Modules, the product "Apparel Sizing Grid - 1, 2, or 3 dimensions " has a price of "Price: AUD $225.00 (USD $ 168.75)" but when going to that product page the price is "Price: AUD $324.00 (USD $ 243.00)"

I will have to put my 2 cents here about the grid mod. Paying Gary to installed the mod is the best thing as the mode is very complex and it makes the admin life so much easier and not having customers having problems selecting the wrong size in items.

Gary, Thank you for the md.

Kind regards,
Ricky
__________________
X-CART Gold version 4.0.14 & 4.1.11
Apache Version 1.3.29 (Unix)
EWDHosting-Quality X-cart Hosting
We will always sell you the right shoe and the left one is free.
Reply With Quote
  #10  
Old 11-29-2005, 09:44 AM
 
cotc2001 cotc2001 is offline
 

X-Man
  
Join Date: Feb 2003
Location: Shrewsbury, UK
Posts: 2,351
 

Default

Have to admit that Garys grid mod looks like a lot better than ours (was ours the inspiration ???) so im definatley using it on the new underwear site that we will be doing - got a few ideas for improvments as well
__________________
x-cart 4.0.5 (live and heavily modded)
Server: freebsd
Reply With Quote
Reply
   X-Cart forums > X-Cart 4 > Third Party Add-Ons for X-Cart 4


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 03:06 PM.

   

 
X-Cart forums © 2001-2020