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Can't Generate New Keys

 
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  #1  
Old 02-18-2014, 10:46 AM
 
joestern joestern is offline
 

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Default Can't Generate New Keys

Under:

"Cardholder data encryption keys"

My keys have expired.

I'm trying to generate new ones, which I've done several times before.

Now I get:

"The requested action cannot be performed. See logs for details."

when I try to generate new keys.

I've looked at every log file from today in var/log in the xcart directory, and there are no hints.
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  #2  
Old 02-18-2014, 08:05 PM
 
joss joss is offline
 

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Default Re: Can't Generate New Keys

You should take a look at the X-Payments var/log directory. For the keys regeneration it should be <xp-dir>/var/log/admin/%%DATE%%/
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  #3  
Old 02-18-2014, 08:05 PM
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Default Re: Can't Generate New Keys

the log file will be under your x-payments install not x-cart
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  #4  
Old 02-19-2014, 04:27 PM
 
joestern joestern is offline
 

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Default Re: Can't Generate New Keys

OK - thanks. I guess I found what I'm looking for, but I could use some help interpreting it:

Quote:
ADMIN INTERFACE ACCESS [2014-18-02 18:36:31]
User: support@example.com; IP: 1.1.1.1
Status: failed
Access to encrypt_keys::generate action
Input data:

id = 0
form_id = ***
form_uid = ***

Affected systems: XPay_Controller_Admin_EncryptKeys class
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  #5  
Old 02-20-2014, 03:33 AM
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qualiteam qualiteam is offline
 

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Default Re: Can't Generate New Keys

Do you have something in error logs (this is from the access log, I believe)?

Quote:
User: support@example.com; IP: 1.1.1.1


This is really strange: someone tried to login (and failed) as support@example.com from the 1.1.1.1 IP address.

The 1.1.1.1 address is usually used either for testing, or as a "default" placeholder that someone forgot to replace with the actual data, or for IP address spoofing: http://serverfault.com/questions/339780 Or it may be your local network configured so.
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Last edited by qualiteam : 02-20-2014 at 03:39 AM.
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  #6  
Old 02-20-2014, 09:59 AM
 
joestern joestern is offline
 

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Default Re: Can't Generate New Keys

Quote:
Originally Posted by qualiteam
Do you have something in error logs (this is from the access log, I believe)?



This is really strange: someone tried to login (and failed) as support@example.com from the 1.1.1.1 IP address.

The 1.1.1.1 address is usually used either for testing, or as a "default" placeholder that someone forgot to replace with the actual data, or for IP address spoofing: http://serverfault.com/questions/339780 Or it may be your local network configured so.


Sorry - I just changed both of those pieces of info for privacy reasons. It was the correct email address and IP address before I edited.
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  #7  
Old 02-21-2014, 12:26 AM
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qualiteam qualiteam is offline
 

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Default Re: Can't Generate New Keys

I see.

Are there any records in the error logs (the lines above are from the access logs)?
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