Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls

X-cart 5 no "Secure credit card payment" window at check out

 
Reply
   X-Cart forums > X-Payments > X-Payments issues & questions
 
Thread Tools
  #1  
Old 08-19-2014, 06:43 AM
 
kim14 kim14 is offline
 

Member
  
Join Date: Mar 2014
Posts: 10
 

Default X-cart 5 no "Secure credit card payment" window at check out

HI, I recently had x-cart 5 installed, and am trying to configure my payment options. I have x-payments, using the Intuit Quickbooks Payments, and Paypal US.

Everything appears to be connected and set up properly in X-cart. However, when you are on the live site and try to process an order, no "Secure credit card payment" window at check out. The site gets hung up, until you have to back out to the previous page to stop it. Have tried on 2 different browsers (firefox and google chrome). This happens when attempting to use either a CC or Paypal.
__________________
XCart 4.4.4
Reply With Quote
  #2  
Old 08-19-2014, 11:06 PM
  ambal's Avatar 
ambal ambal is offline
 

X-Cart team
  
Join Date: Sep 2002
Posts: 4,119
 

Default Re: X-cart 5 no "Secure credit card payment" window at check out

Moved to X-Cart forums > X-Payments issues & questions
__________________
Sincerely yours,
Alex Mulin
VP of Business Development for X-Cart
X-Payments product manager
Reply With Quote
  #3  
Old 08-19-2014, 11:38 PM
  ambal's Avatar 
ambal ambal is offline
 

X-Cart team
  
Join Date: Sep 2002
Posts: 4,119
 

Default Re: X-cart 5 no "Secure credit card payment" window at check out

Hi Kim,

Please make sure nothing listed at http://help.x-cart.com/index.php?title=X-Payments:Troubleshooting#No_credit_card_form_displ ayed_when_a_customer_pays applies to you.
__________________
Sincerely yours,
Alex Mulin
VP of Business Development for X-Cart
X-Payments product manager
Reply With Quote
  #4  
Old 08-21-2014, 06:29 AM
 
kim14 kim14 is offline
 

Member
  
Join Date: Mar 2014
Posts: 10
 

Default Re: X-cart 5 no "Secure credit card payment" window at check out

There are no warnings when I log into x-payments. Everything appears to be enabled correctly.
__________________
XCart 4.4.4
Reply With Quote
  #5  
Old 08-22-2014, 12:49 AM
  ambal's Avatar 
ambal ambal is offline
 

X-Cart team
  
Join Date: Sep 2002
Posts: 4,119
 

Default Re: X-cart 5 no "Secure credit card payment" window at check out

There are more reasons at the link I sent you earlier. Did you check all of them, too?

Anyways, what do you see in your X-Cart and X-Payments logs?
http://help.x-cart.com/index.php?title=X-Payments:FAQ#Where_can_I_find_X-Payments_logs.3F
__________________
Sincerely yours,
Alex Mulin
VP of Business Development for X-Cart
X-Payments product manager
Reply With Quote
Reply
   X-Cart forums > X-Payments > X-Payments issues & questions


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 06:33 PM.

   

 
X-Cart forums © 2001-2020