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Kube, Balinor, ANyone, PLease help, saerch, featured items, and bestellers issues

 
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Old 04-03-2008, 11:50 AM
 
toolexperts toolexperts is offline
 

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Default Kube, Balinor, ANyone, PLease help, saerch, featured items, and bestellers issues

When clicking on any item from these three points it sells you the wrong item...any suggestions would be greatly appreciated
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Old 04-03-2008, 12:04 PM
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Default Re: Kube, Balinor, ANyone, PLease help, saerch, featured items, and bestellers issues

Hi toolexperts,

Well you had it right just a moment ago and now I can see you're changing the code. It was adding to the cart perfectly, with the right items as well. Approx 5 minutes ago with url modifier as well.

Now I can see errors in some of the urls and it's not adding to the cart.

Don't panic - deep breaths. Make sure everything was backed up - don't close anything that could be solved with a few undos, etc.
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Old 04-03-2008, 12:20 PM
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Default Re: Kube, Balinor, ANyone, PLease help, saerch, featured items, and bestellers issues

Not sure if you've put it back again - but everything appears to be fine.

Elaborate when you've come back to the original problem.
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Old 04-04-2008, 04:45 AM
 
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Default Re: Kube, Balinor, ANyone, PLease help, saerch, featured items, and bestellers issues

here is what's happening, if you go to the site and click on one of the featured items (renamed only on the top bar as monthly specials) and then go to add to cart when the item pulls up, you will see what i am talking about, it takes you to another item instead of selling you the correct item. The same issue appears in the bestsellers too, but only on the main page. When clicking on the bestsellers in a department it works correctly, so i am assuming something on the main page is messed up.


EDIIT: This is also occuring when searching for an item and then trying to add it to cart
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Old 04-04-2008, 07:40 AM
 
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Default Re: Kube, Balinor, ANyone, PLease help, saerch, featured items, and bestellers issues

when it displays the wrong item i see err in the url area
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Old 04-04-2008, 08:12 AM
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Default Re: Kube, Balinor, ANyone, PLease help, saerch, featured items, and bestellers issues

Hi toolexperts,

Are you referring to the columns rather than the actual main areas? Then maybe something is up... However, I did notice rogue bracers appearing from those links when I selected the text. Not too sure at this moment if it has anything to do with it? See Attached...
Attached Thumbnails
Click image for larger version

Name:	tools_bestsellers.gif
Views:	94
Size:	10.1 KB
ID:	866  
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Old 04-04-2008, 08:35 AM
 
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Default Re: Kube, Balinor, ANyone, PLease help, saerch, featured items, and bestellers issues

Actually here is what i am talking about When clicking on the monthly special (featured item) it takes you to it's page, but when you try to add to cart you get the wrong item
http://216.75.30.97/skin1/images/wtf.JPG
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Old 04-04-2008, 09:25 AM
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Default Re: Kube, Balinor, ANyone, PLease help, saerch, featured items, and bestellers issues

Hi again toolexperts - I see what you mean now ;D

You have 2 the same pages; one that works and the other doesn't.

Working:
http://216.75.30.97/work-and-safety-apparel/rain-gear/60-rain-coat/r4160.html
Not working:
http://216.75.30.97/product.php?productid=17345

At the moment I have no ideas what could be causing this.

The only difference between those two pages is that the working one contains this...
<input type="hidden" name="cat" value="326" />
And the one that doesn't work contains no value for cat...
<input type="hidden" name="cat" value="" />

Find out why that number has been omitted and it should add to cart.
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Old 04-04-2008, 09:29 AM
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Default Re: Kube, Balinor, ANyone, PLease help, saerch, featured items, and bestellers issues

okay figured something out... the url that you are passing to the page has the wrong 'cat' id number...

This works:
http://216.75.30.97/product.php?productid=17345&cat=326&page=1
Your original url from the home page doesn't - it's passing a 0
http://216.75.30.97/product.php?productid=17345&cat=0&page=1

Hope this gets you closer
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Old 04-04-2008, 09:38 AM
 
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Default Re: Kube, Balinor, ANyone, PLease help, saerch, featured items, and bestellers issues

where should i be looking to rectify this? should i maybe pul the items out of the department and try redoing them?
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