Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls

Problems logging into X-payments
 
Reply
   X-Cart forums > X-Payments > X-Payments issues & questions
 
Thread Tools
  #1  
Old 09-21-2012, 08:28 AM
 
Hameed Hameed is offline
 

Advanced Member
  
Join Date: Apr 2006
Posts: 56
 

Default Problems logging into X-payments

I'm having trouble logging into my x-payments backend.

I'm keying in my user id and password correctly, but the system won't let me in - Error message I get is that the credentials supplied are wrong

So I clicked on the password reminder link and when I got the email from the reminder function and clicked on the provided link, the error message I now get is that the pin provided is wrong.

How can I reset the password so that I can login?
__________________
X-cart Version 4.0
Reply With Quote
  #2  
Old 09-23-2012, 04:31 PM
 
joss joss is offline
 

X-Cart team
  
Join Date: Feb 2009
Posts: 60
 

Default Re: Problems logging into X-payments

You should reset the password via the "forgot password" tool. Then you'll receive the email with the link, which allows to reset the password.

As regards to the PIN-codes, they are not regenerated via that tool. If you do not know the current PIN-code, you should generate a new list of PIN-codes via shell: http://help.x-cart.com/index.php?title=X-Payments:User_manual#Generating_PIN_codes_for_othe r_users
__________________
joss@x-cart.com
Reply With Quote
  #3  
Old 09-23-2012, 04:44 PM
  cflsystems's Avatar 
cflsystems cflsystems is offline
 

Veteran
  
Join Date: Apr 2007
Posts: 13,481
 

Default Re: Problems logging into X-payments

Quote:
Originally Posted by joss
As regards to the PIN-codes, they are not regenerated via that tool. If you do not know the current PIN-code, you should generate a new list of PIN-codes via shell: http://help.x-cart.com/index.php?title=X-Payments:User_manual#Generating_PIN_codes_for_othe r_users

Joss you are not accounting for that many XC users do not have SSH access and some hosts (or hosting accounts) do not even allow SSH access. So they have no way of running this unless they ask the host to do it for them which forfeits the very reason of having it that way isn't it?
__________________
Steve Stoyanov
CFLSystems.com
Web Development
Reply With Quote

The following user thanks cflsystems for this useful post:
ambal (10-29-2013)
Reply
   X-Cart forums > X-Payments > X-Payments issues & questions


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 08:22 AM.

   

 
X-Cart forums © 2001-2018