Firetank offers, never deliver

belservice · #1 06-14-2006, 12:10 PM

Firetanksoftware offers the security check for only $1,95. I purchased that more than a week ago, since then i did not hear nothing from them. I send them several e-mails but they don't even answer.

Am i the only one? Is this a scam?

gedsta · #2 06-14-2006, 12:13 PM

i ordered mine and then received it really quick

pm him on here and i am sure he will help you

groovico i think the username

donavichi · #3 06-14-2006, 01:27 PM

Firetank always deliver speedily and have done for every mod I have ever ordered since 2002 - NOT A SCAM - Firetank are one of the finest developers with some of the best customer service and communication in the business.

Something must have gone awry with your order - as gedsta says, give them a shout via PM or email, they will reply.

Unless they just don't like the cut of your jib

balinor · #4 06-14-2006, 01:53 PM

Moving to Third Party Add-Ons

belservice · #5 06-16-2006, 01:24 AM

Firetank still did not deliver the software.

They offer it for $1,99 and then let you wait.

I e-maild them more than 8 times and now they come and tell me that the i already recieved the login info, while it's not.

For me no more orders at that company, they can keep they're marketing manager bull.!

aescalante · #6 06-16-2006, 03:43 AM

I have never had a problem with Firetank Software, even the recent security scan offer was delivered fast.

I bet your email just got lost.

Rds

cotc2001 · #7 06-16-2006, 08:07 AM

Same here i've always had a great service from firetank (and continue to do so) , make sure that their email hasn't got caught in any spam filters or traps you have on your email account.

donavichi · #8 06-16-2006, 08:40 AM

Yep. It's true. Firetank are well loved by us here at Le Verger - very professional, very courteous, always prompt in replies to emails, fantastic products and genuine people.

Can't explain why you're having problems at all...

gedsta · #9 06-16-2006, 10:01 AM

Quote:

Originally Posted by belservice

Firetank still did not deliver the software.

They offer it for $1,99 and then let you wait.

I e-maild them more than 8 times and now they come and tell me that the i already recieved the login info, while it's not.

For me no more orders at that company, they can keep they're marketing manager bull.!

did you not get an email when u ordered it?

belservice · #10 06-16-2006, 11:29 AM

Update: Login info was recieved!

FINALY!