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X-Payments Cron.php error message
 
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  #1  
Old 01-07-2013, 06:40 PM
 
arren123 arren123 is offline
 

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Exclamation X-Payments Cron.php error message

This problem started Dec-06-2012 and I didn't notice it until recently.
On the X-Payments dashboard I see the following error message:

The cron.php script execution error
The cron.php script was launched more than 24 hours ago. It is recommended to run cron.php once every 24 hours, otherwise the PCI DSS requirements for protecting cardholder data might not be met. Please check the cron.php launch settings.

When I checked the cron error log public_html/xpay/var/log/cron/2013-01-06/errors.0001.log

It has the following error below.. Can someone tell me how to fix this?

Arren

ERROR [2012-06-12 12:00:01]
User: unknown; IP: unknown
Zone: Controller/Cron
Code: HANDLER_PARAM_INVALID (1902)
Trying to access a param which is not set in request data or hasn't passed validation - "login"

Affected systems: Core/Handler.php file (369:assert); Controller/Cron/Main.php file (135:get); Controller/Cron/Main.php file (90:updateProfile); Core/Controller.php file (181:actionCall); Core/Dispatcher.php file (148:process); Application.php file (156:dispatch); /home/myuserfolder/public_html/xpay/cron.php file (26:run)

XPayments 1.0.5
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  #2  
Old 01-08-2013, 11:23 PM
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Default Re: X-Payments Cron.php error message

> XPayments 1.0.5

Are you sure you use 1.0.5? This issue has already been fixed in that version. Anyway, please contact our techs using your HelpDesk account and ask them to provide you with a free patch to fix the issue. Please copy this my message in your request and give a link to this forum thread in your request.
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  #3  
Old 01-09-2013, 02:31 AM
 
arren123 arren123 is offline
 

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Default Re: X-Payments Cron.php error message

Hi Ambal,
Thanks for the reply. Here is a screenshot from my dashboard. It shows the Xpayments logo with Version 1.0.5 so I assume it's 1.0.5.

Arren
Attached Images
File Type: jpg xpay.jpg (56.3 KB, 9 views)
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  #4  
Old 01-09-2013, 02:37 AM
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Default Re: X-Payments Cron.php error message

Did you upgrade an existing X-Payments installation to 1.0.5 or did a brand new install?
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  #5  
Old 01-09-2013, 04:14 AM
 
arren123 arren123 is offline
 

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Default Re: X-Payments Cron.php error message

This was a brand new install since November 2012. Everything was working fine until December 6th, 2012. That's the first time the error message appeared and it continued every day since then.

Arren
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  #6  
Old 01-09-2013, 04:17 AM
  ambal's Avatar 
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Default Re: X-Payments Cron.php error message

Then it needs an investigation right on your server. Software doesn't stop working all of sudden without someone doing something. Please contact our techs using your HelpDesk account. If it turns out to be a bug in our software the patch will be provided for free and you will be refunded any support fees you paid for the investigation.
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  #7  
Old 01-09-2013, 04:22 AM
 
arren123 arren123 is offline
 

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Default Re: X-Payments Cron.php error message

Ok.. But is this an error I can just ignore? It looks like cron.php processes all the tasks except the last one for the profiles and we don't store any Credit Card information on the server:

FILE SYSTEM ACCESS [2013-09-01 00:00:02]
User: unknown; IP: unknown
Status: success
Create directory '/home/myfolder/public_html/xpay/var/log/cron/2013-01-09'


LOG [2013-09-01 00:00:02]
User: unknown; IP: unknown
Status: success
Cron task has started


LOG [2013-09-01 00:00:02]
User: unknown; IP: unknown
Status: success
Update cardholder data key task has started


LOG [2013-09-01 00:00:02]
User: unknown; IP: unknown
Status: success
Update cardholder data key task is finished


LOG [2013-09-01 00:00:02]
User: unknown; IP: unknown
Status: success
Update payments task has started


LOG [2013-09-01 00:00:02]
User: unknown; IP: unknown
Status: success
Expired payments processing task is finished.


LOG [2013-09-01 00:00:02]
User: unknown; IP: unknown
Status: success
Expired CC data processing task is finished.


LOG [2013-09-01 00:00:02]
User: unknown; IP: unknown
Status: success
Authorizing by TTL task is finished.


LOG [2013-09-01 00:00:02]
User: unknown; IP: unknown
Status: success
Update payments task is finished


LOG [2013-09-01 00:00:02]
User: unknown; IP: unknown
Status: success
Update profiles task has started
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  #8  
Old 01-09-2013, 04:25 AM
  ambal's Avatar 
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Default Re: X-Payments Cron.php error message

X-Payments stores credit card data temporally for some payment integrations. Cron jobs are needed to remove the data in time. I advise you strongly to contact our techs.
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  #9  
Old 01-09-2013, 04:44 AM
 
arren123 arren123 is offline
 

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Default Re: X-Payments Cron.php error message

Thanks for the explanation. Submitted a support ticket.
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  #10  
Old 07-16-2013, 11:04 AM
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drheath drheath is offline
 

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Default Re: X-Payments Cron.php error message

What was the solution for this? We are experiencing a similar problem.
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