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Product description upload problem - Please help

 
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  #1  
Old 11-24-2014, 04:23 AM
 
kokeyuk1 kokeyuk1 is offline
 

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Default Product description upload problem - Please help
When trying to upload products using CSV, whatever is written in the product description just re-formats to plain text. Even though it is uploaded with some html. This hasn't been a problem before for us. This is on v 4.6.5.

Any ideas why the html formatting isn't working?! Thanks in advance
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Old 11-27-2014, 12:45 AM
 
aim aim is offline
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Default Re: Product description upload problem - Please help
Quote:
Originally Posted by kokeyuk1
When trying to upload products using CSV, whatever is written in the product description just re-formats to plain text. Even though it is uploaded with some html. This hasn't been a problem before for us. This is on v 4.6.5.

Any ideas why the html formatting isn't working?! Thanks in advance

http://demo.x-cart.com/demo_platinum/admin/user_modify.php?user=1&usertype=P

It seems you use the non-trusted account

The checkbox is
'Allow this provider to use active content on product pages.
'

http://help.x-cart.com/index.php?title=X-Cart:Using_Active_Content

Thank you.
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Old 11-27-2014, 02:41 AM
 
kokeyuk1 kokeyuk1 is offline
 

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Default Re: Product description upload problem - Please help
We have a single X-Cart Gold Plus license. Is this still the same answer? As we can not find the checkbox for Allow this provider to use active content on product pages.
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Old 11-27-2014, 03:10 AM
 
aim aim is offline
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Default Re: Product description upload problem - Please help
Quote:
Originally Posted by kokeyuk1
We have a single X-Cart Gold Plus license. Is this still the same answer? As we can not find the checkbox for Allow this provider to use active content on product pages.

There are two solutions

1)Remove the '<script src="' string from your csv

2)Apply the patch
allow_tags.diff
Attached Files
File Type: diff allow_tags.diff (636 Bytes, 96 views)
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The following user thanks aim for this useful post:
qualiteam (11-27-2014)
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