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5.2.7-5.2.9: I will not even try to squeeze all changes into the title!=)

 
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  #21  
Old 11-02-2015, 06:32 PM
  CenturyPerf's Avatar 
CenturyPerf CenturyPerf is offline
 

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Cool Re: 5.2.7-5.2.9: I will not even try to squeeze all changes into the title!=)

The update is not working, on either of my sites.

It shows the updates are available, go to updates, click continue:
Quote:
Downloading updates, please wait...
Downloading updates, please wait...

And then it locks up / times out.

Plenty of these for each module and core show in the log file:
Quote:
[info, Nov 02 2015 19:20:50] Marketplace [get_addon_hash]: the "https://my.x-cart.com/index.php?q=api/get_addon_hash" URL requested
[info, Nov 02 2015 19:20:50] Marketplace [get_addon_hash]: valid response received

It never makes it to the update confirmation screen asking to make sure I've backed up the site.
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(3) sites using X-Cart 5.3.5.5
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  #22  
Old 11-03-2015, 12:42 AM
  RichieRich's Avatar 
RichieRich RichieRich is offline
 

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Default Re: 5.2.7-5.2.9: I will not even try to squeeze all changes into the title!=)

I'm worried about moving a live store to this with the recent issues
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  #23  
Old 11-03-2015, 12:52 AM
 
kevinrm kevinrm is offline
 

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Default Re: 5.2.7-5.2.9: I will not even try to squeeze all changes into the title!=)

I tried to take a live store from 5.2.6 > 5.2.7 and it was a complete disaster so I think your feelings are well founded. Better to wait...
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  #24  
Old 11-03-2015, 01:48 AM
 
xim xim is offline
 

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Default Re: 5.2.7-5.2.9: I will not even try to squeeze all changes into the title!=)

Quote:
Originally Posted by kevinrm
I tried to take a live store from 5.2.6 > 5.2.7 and it was a complete disaster so I think your feelings are well founded. Better to wait...

5.2.7 was in developer wave. 5.2.9 is in the merchant wave. This is the difference.

Quote:
Originally Posted by RichieRich
I'm worried about moving a live store to this with the recent issues.

That's why we implemented the waves. It helps us to find critical issues without forcing live stores to update. So, you can wait, it is up to you.

Quote:
Originally Posted by CenturyPerf
[info, Nov 02 2015 19:20:50] Marketplace [get_addon_hash]: the "https://my.x-cart.com/index.php?q=api/get_addon_hash" URL requested
[info, Nov 02 2015 19:20:50] Marketplace [get_addon_hash]: valid response received

It seems that we had a lot of requests to marketplace. Please, try again. Also, I would recommend to review the installed modules and remove unused to minify package size to downloading.
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  #25  
Old 11-03-2015, 03:24 AM
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seyfin seyfin is offline
 

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Default Re: 5.2.7-5.2.9: I will not even try to squeeze all changes into the title!=)

Quote:
Originally Posted by CenturyPerf
The update is not working, on either of my sites.

It shows the updates are available, go to updates, click continue:
Quote:
Downloading updates, please wait...
Downloading updates, please wait...

And then it locks up / times out.

Plenty of these for each module and core show in the log file:
Quote:
[info, Nov 02 2015 19:20:50] Marketplace [get_addon_hash]: the "https://my.x-cart.com/index.php?q=api/get_addon_hash" URL requested
[info, Nov 02 2015 19:20:50] Marketplace [get_addon_hash]: valid response received

It never makes it to the update confirmation screen asking to make sure I've backed up the site.

First of all please double check the server meets all the requirements:

* X-Cart 5 - Server requirements

Specifically, make sure the memory and timeout limits are set properly:

* X-Cart 5 - Setting time limit of your server

Also, please check your web-server error log, to find out if there are any errors related to the X-Cart upgrade.

If the issue still persists, please create a support ticket in your personal Helpdesk area, so our support engineers could look into the issue.

Thank you,
Sergey
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  #26  
Old 11-03-2015, 06:24 AM
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Default Re: 5.2.7-5.2.9: I will not even try to squeeze all changes into the title!=)

5.2.6 - 5.2.9 upgraded today without any issues
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  #27  
Old 11-03-2015, 06:48 AM
 
kevinrm kevinrm is offline
 

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Default Re: 5.2.7-5.2.9: I will not even try to squeeze all changes into the title!=)

I wasn't aware of the "waves" thing when I tried to upgrade on my own a live 5.2.6 store to 5.2.7 and it was a disaster. Because of that, I decided to pay X-Cart to do it for me this time. No problems now, money is coming in already, whew!
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  #28  
Old 11-03-2015, 06:51 AM
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RichieRich RichieRich is offline
 

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Default Re: 5.2.7-5.2.9: I will not even try to squeeze all changes into the title!=)

I am having an issue in Firefox all the catalog pages come up with Error there is a problem with the site. But in Safari it all works okay.
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  #29  
Old 11-03-2015, 07:02 AM
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seyfin seyfin is offline
 

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Default Re: 5.2.7-5.2.9: I will not even try to squeeze all changes into the title!=)

Quote:
Originally Posted by RichieRich
I am having an issue in Firefox all the catalog pages come up with Error there is a problem with the site. But in Safari it all works okay.

Please provide us with access to your web-site (FTP or SSH credentials), via your personal Helpdesk area, I will look into this issue.

Thank you,
Sergey
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The following user thanks seyfin for this useful post:
RichieRich (11-03-2015)
  #30  
Old 11-03-2015, 07:45 AM
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RichieRich RichieRich is offline
 

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Default Re: 5.2.7-5.2.9: I will not even try to squeeze all changes into the title!=)

thank you sergey it was fixed and working again, there is some bug fix that will be for 5.2.10
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