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Worldpay no longer working with X-Payments
 
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  #11  
Old 02-23-2015, 08:58 AM
 
BryanSt BryanSt is offline
 

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Thumbs up Re: Worldpay no longer working with X-Payments -- SOLVED

Thanks for your help getting to the bottom of this!
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  #12  
Old 02-23-2015, 11:59 PM
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ambal ambal is offline
 

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Default Re: Worldpay no longer working with X-Payments -- SOLVED

Quote:
Originally Posted by BryanSt
Thanks for your help getting to the bottom of this!

Thank you for your help on this matter, too! I still want to get SecureNet integrated with X-Cart.
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X-Payments project manager
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  #13  
Old 05-22-2015, 12:46 PM
 
Local Hero Local Hero is offline
 

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Default Re: Worldpay no longer working with X-Payments

I just got signed up with WorldPay. I let them know that I was using X-Cart. I had to sign up through a SecureNet site. When I go onto X-Cart or X-Payments, neither WorldPay nor SecureNet are options.

I called WorldPay, and they transferred me to SecureNet. SecureNet says that they need to know what info X-Cart needs from them.

I can feel the start of a huge headache coming.....

Am I screwed or should I just find another CC processor?
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  #14  
Old 05-22-2015, 04:22 PM
 
BryanSt BryanSt is offline
 

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Default Re: Worldpay no longer working with X-Payments

I will try to help soften the headache...

1) In X-Payments 2.x you should see the option to add a payment processor.
2) Worldpay US is on that list
3) Click on the Worldpay US method as though you were going to add it & make a note of the toll-free number listed for Worldpay.
4) Call this number and tell them you want to sign-up for a merchant account using their "direct integration".
5) That should give you the credentials you need to add Worldpay US as a payment method in X-Payments.

The confusion at Worldpay is a result of their recent SecureNet acquisition. All the sales people are evidently trained to steer new merchants towards SecureNet, but that gateway does not yet work with X-Payments. You need the old Worldpay US "direct integration" method to work with X-Payments for the time being.

If/when you sign-up with Worldpay US for their direct integration, I will be interested on whether they insist on a 3-year minimum term with early termination fee? This is the quote they gave me & I am steering my merchants to Chase Paymentech as a result.

Thanks,
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Using X-Payments 2.x with saved credit cards & subscription mode enabled.
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The following user thanks BryanSt for this useful post:
ambal (05-22-2015)
  #15  
Old 05-22-2015, 09:20 PM
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ambal ambal is offline
 

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Default Re: Worldpay no longer working with X-Payments

Local Hero, I see you are using X-Payments v1.x where Worldpay US is not supported. You need to upgrade to X-Payments v2.x (a paid license exchange for your type of X-Payments license is available in your HelpDesk account).

If you used hosted X-Payments plan - upgrades to the latest versions of X-Payments would be free of charge.
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X-Payments project manager
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  #16  
Old 05-23-2015, 05:12 AM
 
Local Hero Local Hero is offline
 

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Default Re: Worldpay no longer working with X-Payments

Ouch! $1500 is just out of my price range. I think I'll look for another CC processor. Thanks for your help.

But..... excuse my ignorance, how can I tell if I'm using hosted X-Payments plan?
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  #17  
Old 05-23-2015, 06:01 AM
  ambal's Avatar 
ambal ambal is offline
 

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Default Re: Worldpay no longer working with X-Payments

> Ouch! $1500 is just out of my price range. I think I'll look for another CC processor.

Oops. I thought you already have an X-Payments v1 license in your HelpDesk account. Those who have it can upgrade their license to X-Payment v2.x Enterprise for just $389.


> But..... excuse my ignorance, how can I tell if I'm using hosted X-Payments plan?

Please PM me URL of X-Payments installation you are using. I'll check.
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Alex Mulin
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X-Payments project manager
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