xBanners2 - The ultimate Banner Manager for x-cart just got even better

Will Hayes · #41 12-17-2014, 06:04 AM

Hi xtech,

Just discovered your thread here again - has your issue been resolve?
If not, I can follow up with support here.

regards
Will

Stizerg · #42 02-24-2015, 02:51 PM

I've got some troubles with banners2 and ionCube Encoder. I moved site to a new hosting and now I get

PHP Code:


		
			
[24-Feb-2015 23:17:32 UTC] PHP Fatal error:  The file /home/username/public_html/modules/TXS_XBanners2/config.php was encoded by the ionCube Encoder for PHP 4 and cannot run under PHP 5.5.
 Please ask the provider of the script to provide a version encoded with the ionCube Encoder for either PHP 5.3 or PHP 5.4 or PHP 5.5. in Unknown on line 0

I hate encoded files!!!

The ticket #AGC-935-13956. btw, I can't login into Support helpdesk.

totaltec · #43 02-24-2015, 03:09 PM

Quote:

Originally Posted by Stizerg

I hate encoded files!!!

Me too!!! Struggling with the same issues today. Wasted about 3 hours.

Will Hayes · #44 02-24-2015, 11:44 PM

Hi Stizerg,

We got your ticket overnight - our office is only open 5 minutes now, we'll have a response to your shortly.

totaltec - if you want to post a ticket to support@thexcartstore.com we can help out also.

As you probably know guys, ioncube is a necessary evil when developing commercial modules, its the only way we can protect our licensing system without using "call home" features in our code.
Ioncube can be easily installed on shared or dedicated servers - the problem happens when you either change server or your host upgrades your PHP without giving you prior warning.

Either way, this is fixed - quicker to go through our support channels directly.

regards
Will.

totaltec · #45 02-25-2015, 11:48 AM

Will, I eventually resolved the issues I was having by getting a trial of the module functioning.

I am having one major issue though. The free trial is either not responsive, or it doesn't play nicely with the default responsive skin. I've tried quite a lot to get it to behave. Xcart 464 fresh install and xbanners2. Http://xcartnext.com/minimax

Will Hayes · #46 02-25-2015, 11:48 PM

HI Mike,

Can you post a ticket to support@thexcartstore.com - we're be able to work things through quicker there. Thanks.

regards
Will.

Stizerg · #47 02-26-2015, 03:19 PM

Thanks Will, everything is working now.

xcel · #48 04-08-2015, 06:08 AM

Max / Will

I've sent a couple of emails over the past week but have had no response.

I am not able to update our xBanners2 license domain via your site. I get the following message...

Based on our records, we have noted that you have changed your license details too many times. Please contact us for more details.

If you exclude the 'changes' made during testing, the domain has not been changed since going live early last year. I need to get the domain changed so it can be used on our new domain.

Please review for Ticket ID: ONB-649-95586 current emails.

Thanks, Kevin

Will Hayes · #49 04-08-2015, 06:30 AM

Hi Kevin,

I just spoke with Max - your license count has been reset, all should be fine.
He will respond to your ticket in 2 minutes.

regards
W.

xcel · #50 04-08-2015, 06:31 AM

Thanks Will for the quick reply!