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  #1  
Old 11-25-2013, 12:23 PM
 
motionwear motionwear is offline
 

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Default Error on payment gateway

I have my credentials correct - but I am receiving an error 103 - saying the transaction key is not valid. Any insight?
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  #2  
Old 11-26-2013, 02:17 AM
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Default Re: Error on payment gateway

Hey Motionwear,

First of all what payment gateway do you use? Is it used via X-Payments or a hosted page via payment gateway site?

"error 103" without name of your payment gateway and without details how you integrated your cart with it won't help us to help you.
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  #3  
Old 11-26-2013, 05:51 AM
 
motionwear motionwear is offline
 

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Default Re: Error on payment gateway

Authorize.net via X-Payments.

Thanks!
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Old 11-26-2013, 05:57 AM
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Default Re: Error on payment gateway

http://support.authorize.net/authkb/index?page=content&id=A852&actp=LIST

Quote:
A valid fingerprint or Transaction Key is required for this transaction.

Please make sure you copied all Auth.net AIM details properly into X-Payments payment configuration for Authorize.net AIM integration. Usually such errors happen due to something being put in a wrong field or copied partially (especially for long IDs and keys).
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Old 11-26-2013, 10:05 AM
 
motionwear motionwear is offline
 

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Default Re: Error on payment gateway

Alex - thanks for responding.

I'll see if we can reset the transaction key and generate a new one. Maybe that will fix this issue.
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Old 11-27-2013, 12:39 AM
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Default Re: Error on payment gateway

Please let me know if my advice worked for you.
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