Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls
 

Altered Cart Upgrading Issue

 
Reply
   X-Cart forums > X-Cart 4 > Third Party Add-Ons for X-Cart 4
 
Thread Tools
  #1  
Old 02-05-2012, 04:00 PM
 
Duramax 6.6L Duramax 6.6L is offline
 

X-Adept
  
Join Date: Dec 2006
Posts: 865
 

Default Altered Cart Upgrading Issue

Well I just found out that Altered Cart has changed their policy regarding there updates to the product.

Now I do not paying for upgrades to software, but when I purchased the products, I purchased then with free updates to all future versions of X-Cart.

Now that I upgraded me store to 4.4.4, I went to check for the upgrade pack and was informed that their was a charge for upgrading the software. There was no notification of this change.

So I submitted a trouble ticket to find out what the latest versions of the software were so I would know if I needed to purchase the upgrade. I received an email stating to look in the downloads folder of my account. Now the problem is that the downloads folder only list the version for 4.1.x branch.

I would not call this a good business practice.

Just venting as it looks like I will have to buy the upgrade just to find out if I have the latest version of the software.
__________________
Xcart 5.1.6 Building New Store
Xcart4.6.4 Gold Plus
Xcart 4.6.4 Platinum
Smart Template,
Mail Chimp Upgrade
Checkout One (One Page Checkout)
Checkout One X-Payments Connector
Checkout One Deluxe Tools
Call For Price
On Sale Module
Buy Together Module
MAP Price MOD
Reply With Quote
  #2  
Old 02-08-2012, 06:16 AM
 
7thdesire 7thdesire is offline
 

Senior Member
  
Join Date: Sep 2006
Posts: 115
 

Default Re: Altered Cart Upgrading Issue

bill changed it as people where not will to pay for support as this was his way of covering costs

i think the new way to paying for a new tree is the best option really all other mod makers give you 3 months free max then pay again so free within that versions tree is best

he got alot of pressure to change and even though i am the same as you brought when it was free for life i dont mind paying a small fee to change major versions

but thats me i can understand why you was upset but he makes great mods and i want more
__________________
X-cart - 4.3.2 loads of mods and custom code
Reply With Quote
Reply
   X-Cart forums > X-Cart 4 > Third Party Add-Ons for X-Cart 4



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 01:19 PM.

   

 
X-Cart forums © 2001-2020