Rich Google Search Results module released

RichieRich · #**111** 02-27-2013, 08:32 AM

I think regarding the bugs and the little rant that seems to be going around the board. My view is that the customer is always right if there is a bug and should be rewarded somehow for finding a bug. This way the bug testers will grow and the software will become more stable faster.

Sounds like we need to work together as compared with arguing. Both sides need each other, but i tend to lean towards the customer being right in terms of bug finding and they should be supported for that which will help the greater community.

Another thing is that many store owners use the store in different ways and will find something that an engineer could not have seen. Not necessarily a technical thing.

My two cents.

JacksmithxD · #**112** 03-07-2013, 03:22 AM

Did anyone get this working properly?

I've got the latest CDSEO (thanks Jon) and this module installed, but it appears to not be working.

I get this error:

type: http://schema.org/product
property:
aggregaterating:
Item 1
Warning: Missing required field "name (fn)".
Warning: Incomplete microdata with schema.org.

Anyone got any ideas? :\

RoeBoeDog · #**113** 03-11-2013, 02:50 PM

I would not recommend anybody to buy this module..

I have had so many problems with it, I have opened a ticket with x cart and they assured me the fix would work.

IT HAS NOT DONE ANYTHING>

This module has not been tested and I want a refund.

carpeperdiem · #**114** 03-11-2013, 03:04 PM

Quote:

Originally Posted by RoeBoeDog

I would not recommend anybody to buy this module..

I have had so many problems with it, I have opened a ticket with x cart and they assured me the fix would work.

IT HAS NOT DONE ANYTHING>

This module has not been tested and I want a refund.

I agree 1000%

I am at 33 days.
I am still gonna ask for the refund since it took them a week to correct the defects.
Considering the module still has bugs in the 4.5.5 distributions
Considering only a few of my products actually show star ratings in the google results,

This module is a complete waste of $

I am going to pursue the refund as well.

RoeBoeDog · #**115** 03-11-2013, 06:53 PM

X-Cart really needs to step up and explain the problems with the customers. We should not pay for a module and be the ones to TEST it.

Don't send me a response that it shows correct in google webmaster because that is not what shows on my site.

I have opened a ticket and was told this was resolved but I see NO change.

I have paid for custom work, and multiple modules from x cart and I find it very upsetting that they think everything is fine with the module when I have not seen one customer happy with this.

I think it't time to step up and fix the problem or take the module off the market because this is a JOKE!!!!!

Come on X-Cart - FIX THE PROBLEM

ADDISON · #**116** 03-12-2013, 12:09 AM

More issues? Something normal these days with XC.

rocky · #**117** 03-12-2013, 07:25 AM

Hello, folks!

I understand your frustration regarding this situation and your expectation of rich snippets appearance as soon as the module is installed. I can assure you that Rich Google Search Results add-on has been thoroughly tested before the release. Moreover, the module is definitely not a joke and it works. There are a lot of working examples and, furthermore, it works for some products in your stores which means it's not the module structure issue, but the way Google indexes the site.

It's known fact that Google doesn't reveal methods of indexing, it's their secret. That makes this issue a bit more complicated. The module is built according to Google instructions. However, we are intensively trying to find a way of decreasing the appearance time of rich snippets

Please be patient and feel free to open a new ticket in HelpDesk if you feel that your module doesn't work. We will try to find out an origin of the problem and sort it out for you.

We are interested in a positive result as much as you do.

BritSteve · #**118** 03-12-2013, 07:44 AM

We were one of the first to install the Rich Snippets module from QT. Steve from CFLsystems installed it for us. Thanks Steve, excellent job.

We also wondered if the mod was working properly. The Google test was fine and showed no problems, but Google results didn't show any difference.

However, Google is very slow to update and show the rich snippets. We sent a new site map, but Google still didn't show the changes. I think it took about one month for Google to recognize the changes to the product pages. Everything is showing on our results now. I should point out that we don't use customer reviews, so that portion of the rich snippets will never show up for us.

Don't panic, the mod works and eventually Google will pick up the changes.

Steve

cflsystems · #**119** 03-12-2013, 08:45 AM

I don't want to get into this as pros or cons for the module. Just want to say this - when you have something on the site that relies on Google or is in there for Google you are the mercy of Google. It is whatever and whenever they decide. No one else has saying in this

I installed this module about 2 week ago, maybe 10 days, on a client's site in AU. Some of their products are already showing results on Google. It does work.

How good it works is a different question. Does always work on custom skins is also a different question. As all modules this one is designed to work and install without problems on stock unmodified XC, if you have custom skin it takes more time and effor to fit the module into your store....

RoeBoeDog · #**120** 03-12-2013, 09:46 AM

I would be 100% fine if the module was working that way, This module is giving my customers FALSE info,

When a listing in google results show 19 reviews and 3 1/2 stars and the live listing has NO reviews that is a huge problem with the module.

I am not happy about showing my customers false info.

Quote:

Originally Posted by cflsystems

I don't want to get into this as pros or cons for the module. Just want to say this - when you have something on the site that relies on Google or is in there for Google you are the mercy of Google. It is whatever and whenever they decide. No one else has saying in this

I installed this module about 2 week ago, maybe 10 days, on a client's site in AU. Some of their products are already showing results on Google. It does work.

How good it works is a different question. Does always work on custom skins is also a different question. As all modules this one is designed to work and install without problems on stock unmodified XC, if you have custom skin it takes more time and effor to fit the module into your store....