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  #11  
Old 06-07-2013, 08:00 AM
  Vacman's Avatar 
Vacman Vacman is offline
 

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Default Re: iFrame integration

Jase!!!! OMG!!! I have been dealing and detailing this EXACT bug now for the last 2 months!

I just read your bug report and did exactly what you did and now the lite interface works! XC Helpdesk wanted me to spend $99 to purchase points. I complained that this was a bug and that I shouldn't have to spend money to fix their broken product.

Thanks you so much!
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  #12  
Old 06-09-2013, 10:56 PM
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Default Re: iFrame integration

D**n it! I spoke way too soon.

I got the Lite Interface to work.... or so I thought.

Although it is/was loading with the help from this thread, it turns out that we only were/are getting about 30% of the orders to actually go through the whole CC processing.

Most folks over the last 2 days were either giving up, or calling or we called them after noticing that they would get to the checkout screen, think they placed their order and the order would end up staying "X-Payments Started" as their order status.

Some of them would finally come back and place their order as a Pay-by-Check. Most unfortunately give up and move on to someone else.

Back to the "Default" method.... and I still refuse to pay for something that is supposed to work.... even if I got XPay as a grandfathered user.
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  #13  
Old 06-10-2013, 04:48 PM
 
nandu nandu is offline
 

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Default Re: iFrame integration

Carl,

I believe that the "X-Payments Started" is initiated every time someone logs in or fills out their user profile and hits the continue button loading the iFrame Lite interface. If they think shipping is too much or they click around to view cart or browse more, the X-Payments Started is loaded again. Eventually they may come back and complete their transaction... but for whatever reason, we get to see people thinking and it is throwing our invoice numbers way off and successful versus failed payments out of whack.

Also, the iFrame Lite X-payments interface is not compatible with Windows XP / IE7. Those orders will show the spinning gear and the iFrame never loads, but will show X-Payments Started.

Does anyone know how to turn this off this X-Payments Started? Trying to convince to the Client to drop iFrame interface but they want everything on one page.
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  #14  
Old 06-10-2013, 05:11 PM
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Default Re: iFrame integration

Yes - I am aware that people will back away after their info is put in. In my case we were getting people past that point and submitting their order thinking it went through.

So now this morning I switched it back to the "Default" interface and orders are coming in once again.

It is a real shame that XC refuses to acknowledge that these issues are really out in the real world.
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  #15  
Old 06-10-2013, 05:19 PM
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Default Re: iFrame integration

Your best option for OPC is AC OPC + X-Payments Connector
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  #16  
Old 06-10-2013, 05:21 PM
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Default Re: iFrame integration

AC OPC?
I am familiar with the MM OPC
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  #17  
Old 06-10-2013, 05:24 PM
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Default Re: iFrame integration

AlteredCart
http://www.alteredcart.com/product.php?productid=8&cat=1&page=2
http://www.alteredcart.com/product.php?productid=21&cat=1&page=2
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  #18  
Old 06-10-2013, 05:30 PM
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Default Re: iFrame integration

Duh! My brain isn't turned on. Yeah - I might consider switching to it. We'll see where this all goes. Have lots of other mods to get up and running in the meantime.
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