X-Cart forums

[silvercoyote]

Hello.

We are very new to XCart...like 2 hours ago.

Loaded our software...added our information...all good.

Could anyone please help us with 2 questions and fixes..please.
We don't know anything about code by the way... but are very willing to learn.
Problem is that these 2 fixes we need pretty quickly as we cannot make our site live until we change the incorrect data... learning code stuff will take me much longer I guess.

1. When we viewed the Customer front end page ... on the top right of the page, we see our phone number which is correct, however before the phone number are the words Toll Free.

Went into the template section and located the template that controls which is we think...customer/top_menu.tpl... that was the one that showed the Toll Free when we previewed it anyway.

Could anyone please tell us how to remove the words Toll Free please, as we don't have a Toll Free phone number.

Extra details on "How To" would help us a real lot as we are looking at this like an owl in a bright light.

2. Also in the Customer front end there is a default XCart logo at the top left corner of the page. Could anyone please tell us how to remove the XCart logo and insert our Company Logo, please.

Again extra information on "how to do it" would be much appreciated.

Thanks again for helping us and have a nice day.
Best regards
silvercoyote

[balinor]

Hi silvercoyote, welcome to the forums. Your first stop should be here, which gives you an overview on how to edit the cart. Another good thread is here, which answers many questions that are asked over and over again.

Finally, be sure to search the forum first before posting, as questions like these have been asked hundreds of times and can easily be found with a quick search. If you aren't finding a solution in any of those areas, then go ahead and create a new post and we'll help you out. Good luck!

[silvercoyote]

Thank you so much Padraic Ryan.... I will go now and read the information you have suggested and keep my fingers crossed I understand the context.

Would you mind terribly if I am still lost, that I drop you another request for help, only if I get totally confussed though ... but I'll try everything first and not stretch the friendship.

Thanks again and bye for now.
Vicki.

[balinor]

Oh you will get confused, trust me X-Cart has a very steep learning curve, but as long as you keep reading, and ALWAYS make a backup of your work before editing something, you will gradually get the hang of it.

[silvercoyote]

Hello again Padraic Ryan,
Thank you again and your ears must have been burning..... see I'm confused already... really sorry to annoy you so quickly again....I read your help information, printed it out and then went to the top_menu.tpl as recommended.
This is what I see:-... (I continued writing below)

{if $printable ne ''}
{include file="customer/top_menu_printable.tpl"}
{else}
<table cellpadding="0" cellspacing="0" width="100%">
{if $speed_bar}
<tr>
<td valign="top" align="right">
<table cellpadding="0" cellspacing="0">
<tr>
{section name=sb loop=$speed_bar}
{if $speed_bar[sb].active eq "Y"}
<td valign="top">{include file="customer/tab.tpl" tab_title="<a href=\"`$speed_bar[sb].link`\">`$speed_bar[sb].title`</a>"}</td>
<td width="1"><img src="{$ImagesDir}/spacer.gif" class="Spc" alt="" /></td>
{/if}
{/section}
</tr>
</table>
</td>
</tr>
{/if}
<tr>
<td height="35" align="center" class="HeadText">
{if $config.Company.company_phone}{$lng.lbl_phone_1_ti tle}: {$config.Company.company_phone}{/if}{if $config.Company.company_phone_2} {$lng.lbl_phone_2_title}: {$config.Company.company_phone_2}{/if} </td>
</tr>
</table>
{/if}


.......here I am again.... I read all the above, but for the life of me I just cannot understand or find where the Toll Free part is... maybe I'm just a dummy. I'm desperate to get this fixed as my boss is breathing down my neck...and I did tell him I knew nothing about code stuff. He is a great boss though, just that we need to remove the toll Free words so we can go to the next step and be live...don't want our viewers contacting us with the wrong info.
If you have a spare moment, could you please steer me on the right track with finding where the Toll Free is in this code. Is there an area in XCart that tells you the meaning of what the code stands for... what I'm trying to say is, if the code says ... $%#@ ... it actually shows up as "get a cup of coffee"...you know what I mean? Is there a code for the words Toll Free, please?
Also .. the big question... is there any chance you could please show me an example by editing the code, so it works and at least that might get me started on what things supposed to look like and how to do it.
They picked me to do this cause I have been working on our database for years... but this is very different..and I'll be having some heavy reading I can see.
If you could please just get me started..that would be terrific and I'll have to owe you one of those coffees...
Thanks again for everything and bye for now.
Hot down here in Australia today.... we could be in for a real scorcher of a summer.

Thanks again for your help and bye for now.

Very best regards
Vicki

[balinor]

Ok, you won't be able to see the actual text in the template as they are all language variables - meaning they are stored in the database and called via Smarty (the programming language). So, in this case:

{$lng.lbl_phone_1_title}

That is calling the lbl_phone_1_title value from the database, so to edit it there are two options:

1. Webmaster mode - by far the easiest. If you open Webmaster Mode from your admin, you can browser the whole site and double click on just about any piece of text and edit it.

2. Via the 'Languages' area of the admin. Really should read the manual on this section, as I could spend a couple hours explaining how it works

[silvercoyote]

Hello again and thank you for your very kind help.
I'll do what you say and I'm sure you've saved my life.

Hope you have a terrific day,
Talk again one day I hope,
Very kind regards
Vicki

[silvercoyote]

Hello Padriac Ryan..this is Vicki.

Please help me. I have read the manual 3 times front to back... and maybe I missed something, but I just cannot change the Welcome screen. I read your help about "things asked a million times" but my screen does not have the same information as contained in your document. I'm using the latest version 4.1.11. Gold.
I go to Admin.... english is the default and selected.
There is no topic section...so I can't change labels to text.
Where do I search also...can't find that?

I'm really stuck.. I need to change this before I can go home tonite and it's already 6.30pm. Been all day trying to do this one thing...I must be missing something.

Could you please give me any ideas with this version...maybe it's now different from the version when you wrote your help.
I have looked at every template and cannot find the words that appear on the opening screen.

Fingers and toes crossed again..... otherwise I might have to sleep here all nite....many thanks and very best regards...Vicki http://forum.x-cart.com/images/icons/icon11.gif

[pauldodman]

Hi
It says you are online, so I hope you haven't fallen asleep at your desk.
v11 isn't any different in this respect - when you goto languages, it should not already be English, unless you have modified it.
As you can't see the topic box, I'm guessing you have missed the right box.
Under Default Languages it will say English, but the very top box on the Language page - Edit Language - that needs to be changed to English.
Then the page will change.
You will then see the other boxes Padraic mentioned.
You don't really need the Select topic box, you can just put the text, or some of the text you are looking for into Apply Filter. This is basically a posh name for search, that is your search box.
Once you've done that, you'll find text to change.
Suggest though trying Webmaster mode - you can then just alter the text on the fly.

[silvercoyote]

Hi Paul,

Many thanks and yes I was almost asleep. ...this desk does look pretty comfy

Ok...yes you did steer me on the right track.

I found it.

I added a new text...and saved it. Hope that's right.

But how do I oput it into the page, please?

Should I have edited the welcome and it would have automatically gone in?

Sorry to be such a pest and thanks for your help.

As soon as I fix this....I'm off home to cook dinner.
7.40pm down here in Australia.

Bye for now
Very best regards
Vicki