X-Cart forums

[cflsystems]

You can turn the module off directly from the database - modules table

[jimcon]

Dongan
Do you have any idea when you will be able to fix the file?

[jimcon]

Dongan
We turned off the module in the database - modules table, and still get the same error
This would seem to be impossible

[JacksmithxD]

I'm pretty dissapointed, I thought everything was fine with the checkout but i've had several customers complain saying that the billing address or name/lastname isn't inserted, (but they do type it in) it seems as if it isn't processing correctly in the checkout stage. I need things changed, even offered to pay a little to fix my issues. I've had good support when i first bought the checkout, but now i've had nothing. Been waiting a few weeks for the support ticket to be answered.

[jimcon]

Dongan
Mailchimp 360 is doing the same thing
"[15-Aug-201110:09:35] PHP Fatal error: <br>The encoded file<b>/home/neshoote/public_html/xcart/modules/mailchimp360_mm/catch_champaignid.php</b>is not permissioned for 173.236.50.83 in Unknown on line 0"

Contrary to what you have said, you do tie the license to the IP address

[Dongan]

Hi Jack,

I do not see any ticket in open from you. Could you please PM me or open a ticket what's the problem you are facing?

Thank you.

Originally Posted by JacksmithxD

I'm pretty dissapointed, I thought everything was fine with the checkout but i've had several customers complain saying that the billing address or name/lastname isn't inserted, (but they do type it in) it seems as if it isn't processing correctly in the checkout stage. I need things changed, even offered to pay a little to fix my issues. I've had good support when i first bought the checkout, but now i've had nothing. Been waiting a few weeks for the support ticket to be answered.

[Dongan]

Hi Jim,

We are sorry for inconvenience. The team has reissued the license files for both OPC and Mailchimp modules yesterday as requested. You are not charged for this license reissue.

Please contact our support team in case of problems. Thank you.

Originally Posted by jimcon

Dongan
Mailchimp 360 is doing the same thing
"[15-Aug-201110:09:35] PHP Fatal error: <br>The encoded file<b>/home/neshoote/public_html/xcart/modules/mailchimp360_mm/catch_champaignid.php</b>is not permissioned for 173.236.50.83 in Unknown on line 0"

Contrary to what you have said, you do tie the license to the IP address

[sylvester436]

I ordered this module 7 months ago. To this day, we have still been having issues with it every day.

From zip codes and addresses not saving (even though it saves in the username account) , to shipping costs not being charged.

Every few days we email back and forth and they claim they fixed this and that in the module files.

It is very frustrating as we have to e-mail our customers all the time and they think our website is unprofessional.

Finally, today I gave up and am asking for a refund.

Lets see what they say.

[Dongan]

The issue occurred at your site only, took bit more time to fix it. Full refund issued. We are sorry for inconvenience.

Originally Posted by sylvester436

I ordered this module 7 months ago. To this day, we have still been having issues with it every day.

From zip codes and addresses not saving (even though it saves in the username account) , to shipping costs not being charged.

Every few days we email back and forth and they claim they fixed this and that in the module files.

It is very frustrating as we have to e-mail our customers all the time and they think our website is unprofessional.

Finally, today I gave up and am asking for a refund.

Lets see what they say.

[Dongan]

Hi Everybody,

Greetings. Today, we have released the next major version OPC (2.0). We strongly recommend to upgrade to the latest version.

How the upgrade works?

Since it is a major release, there is no direct upgrade option/patches. You need to uninstall the older version & install the latest version

What happens if we made any changes (Design or Custom work) to OPC in the past?

They will be lost, you need to redo them again. We know how painful it is. Since, it is a major release, this is the better option.

How much the upgrade cost?

• If you have bought the module with installation services after July'2011, please drop an email to support@mercuryminds.com. We will perform this upgrade at free of cost for you.
• If you have bought the module only after July'2011, please drop an email to support@mercuryminds.com along with your x-cart version & Website name. The updated files will be emailed to you. No cost for this.
• If you have bought the module with installation services before July'2011, please drop an email to support@mercuryminds.com. We will perform the upgrade for you. It will cost 25$ only for performing upgrade and latest version.
• If you have bought the module only before July'2011, please drop an email to support@mercuryminds.com along with your x-cart version & Website name. The updated files will be emailed to you. This will cost 25$ only for latest version files.

If i want to do the customization/Design changes by MercuryMinds?

We will provide estimations for the changes/custom work and schedule the work upon approval.

What are the changes made in this release?

• Both Base & Integrated versions merged together
• Removed logging feature since most of the customers felt security concerns
• Removed reports-log feature
• Some minor/major bugs

Thank you for your support. Wish you everyone Merry X-Mas!